AdGuard 7.0.2693.6661 hangs on "Starting update"

Discussion in 'Technical Support (AdGuard for Windows)' started by Joachim, Jun 4, 2019.

  1. Joachim

    Joachim New Member

    Joined:
    Aug 29, 2017
    Messages:
    17
    When I restarted Windows 10 1809 AdGuard update itself to version 7 (stable channel).

    I browsed through the settings (not changing anything) and when I come to "About" I see an update is available. But it gets stuck on "Starting Update".

    I only use the Windows Firewall and never used a pirated copy (since I saw this in another thread). And since it could just update to V7 I guess it's not my settings....
     
  2. Chinaski

    Chinaski Support Marine Staff Member Administrator Moderator

    Joined:
    Apr 15, 2019
    Messages:
    594
    @Joachim
    Hello There!
    Try to full reinstall (Use Advanced type) and if that doesn't help need to look C:\Windows\System32\drivers\etc\Hosts

    Are there any records like?

    127.0.0.1 api.adguard.com
    127.0.0.1 api-b.adguard.com
    127.0.0.1 api-c.adguard.com
    127.0.0.1 api-d.adguard.com

    If so just delete it and launch our app!