AdGuard and Norton Issue

Discussion in 'Technical Support (AdGuard for Windows)' started by Kool, Dec 7, 2014.

  1. Kool

    Kool New Member

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    Hi, Norton Internet Security keeps reporting this , is it ok ?



    Adguard Norton.JPG
     
    Kool, Dec 7, 2014
    #1
  2. Nameless

    Nameless Beta Tester

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    False positive add it to exceptions and report to norton as a false positive.
     
    Nameless, Dec 7, 2014
    #2
  3. Kool

    Kool New Member

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    Many thanks :D
     
    Kool, Dec 7, 2014
    #3
  4. Kool

    Kool New Member

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    Its been excluded but its still happening . :( Its listed under " Norton Product Tamper Protection"
     
    Kool, Dec 8, 2014
    #4
  5. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    Is Product Tamper Protection some sort of HIPS implementation?
     
    Boo Berry, Dec 8, 2014
    #5
  6. Nameless

    Nameless Beta Tester

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    Not sure, i just saw the same type of thing with webroot security is it? Ive not had an issue with Kaspersky yet.
     
    Nameless, Dec 8, 2014
    #6
  7. Kool

    Kool New Member

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    Hi , no its not HIPS. Norton product tamper protection stops other software making changes to Norton itself , so I guess Norton sees Adguard svc as a threat .
     
    Kool, Dec 8, 2014
    #7
  8. avatar

    avatar Administrator Staff Member Administrator

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    Adguard accesses other processes to get their properties (process ID and process name).
    We use this data to decide if we should this process traffic or not.

    My guess is that Norton protects it's own process properties from us.

    Nothing serious.
     
    Last edited by a moderator: Dec 8, 2014
    avatar, Dec 8, 2014
    #8
  9. Kool

    Kool New Member

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    I don't think its serious either , everything's working fine , so i'll ignore it .
     
    Kool, Dec 8, 2014
    #9