AdGuard and Norton Issue

Discussion in 'Technical Support (AdGuard for Windows)' started by Kool, Dec 7, 2014.

  1. Kool

    Kool Member

    Joined:
    Nov 28, 2014
    Messages:
    95
    Hi, Norton Internet Security keeps reporting this , is it ok ?



    Adguard Norton.JPG
     
    Kool, Dec 7, 2014
    #1
  2. Nameless

    Nameless Beta Tester

    Joined:
    Mar 19, 2014
    Messages:
    733
    False positive add it to exceptions and report to norton as a false positive.
     
    Nameless, Dec 7, 2014
    #2
  3. Kool

    Kool Member

    Joined:
    Nov 28, 2014
    Messages:
    95
    Many thanks :D
     
    Kool, Dec 7, 2014
    #3
  4. Kool

    Kool Member

    Joined:
    Nov 28, 2014
    Messages:
    95
    Its been excluded but its still happening . :( Its listed under " Norton Product Tamper Protection"
     
    Kool, Dec 8, 2014
    #4
  5. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

    Joined:
    May 30, 2012
    Messages:
    3,622
    Is Product Tamper Protection some sort of HIPS implementation?
     
    Boo Berry, Dec 8, 2014
    #5
  6. Nameless

    Nameless Beta Tester

    Joined:
    Mar 19, 2014
    Messages:
    733
    Not sure, i just saw the same type of thing with webroot security is it? Ive not had an issue with Kaspersky yet.
     
    Nameless, Dec 8, 2014
    #6
  7. Kool

    Kool Member

    Joined:
    Nov 28, 2014
    Messages:
    95
    Hi , no its not HIPS. Norton product tamper protection stops other software making changes to Norton itself , so I guess Norton sees Adguard svc as a threat .
     
    Kool, Dec 8, 2014
    #7
  8. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    13,113
    Adguard accesses other processes to get their properties (process ID and process name).
    We use this data to decide if we should this process traffic or not.

    My guess is that Norton protects it's own process properties from us.

    Nothing serious.
     
    Last edited by a moderator: Dec 8, 2014
    avatar, Dec 8, 2014
    #8
  9. Kool

    Kool Member

    Joined:
    Nov 28, 2014
    Messages:
    95
    I don't think its serious either , everything's working fine , so i'll ignore it .
     
    Kool, Dec 8, 2014
    #9