AdGuard Assistant won't appear in IE9.

Discussion in 'Technical Support (AdGuard for Windows)' started by Sea Monster, Oct 11, 2015.

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  1. Sea Monster

    Sea Monster New Member

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    Ads are still being blocked, however the Adguard Assistant icon isn't visible.
    I also noticed when I change my user agent string to Internet Explorer 9 in Firefox, the Adguard Assistant icon dissapears.
    Is Internet Explorer 9 not supported, or is this some sort of bug?

    Thanks in advance. :D
     
    Sea Monster, Oct 11, 2015
    #1
  2. avatar

    avatar Administrator Staff Member Administrator

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    The problem is that AG Assistant supports IE10+ only.
     
    avatar, Oct 12, 2015
    #2
  3. Sea Monster

    Sea Monster New Member

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    Aw, darn. I'm on Vista so I can't get Internet Explorer 10
    If you don't mind me asking, why is IE9 not supported?
     
    Last edited by a moderator: Oct 12, 2015
    Sea Monster, Oct 12, 2015
    #3
  4. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

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    One of the main reasons is because Microsoft is about to cease IE9 support in 2015. The other reasons include some safety issues, so overall, considering relatively low user base of this browser, we have decided to stop supporting IE9 in terms of Adguard Assistant.
     
    vasily_bagirov, Oct 12, 2015
    #4
  5. Sea Monster

    Sea Monster New Member

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    What was the last version of Adguard that supported IE9?
     
    Sea Monster, Oct 12, 2015
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  6. avatar

    avatar Administrator Staff Member Administrator

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    Huh, hell of a question, I don't remember:)

    In fact it's possible to disable this IE9 check and see how it goes for you.
    I've asked our devs to prepare such version:
    https://github.com/AdguardTeam/AdguardForWindows/issues/359
     
    avatar, Oct 12, 2015
    #6
  7. Sea Monster

    Sea Monster New Member

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    Thank you very much.
     
    Sea Monster, Oct 12, 2015
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    avatar Administrator Staff Member Administrator

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    Argh, not that simple.

    It appears that we've disabled it intentionally for security reasons and it can't be simply enabled in the current version.

    I think the last version that supports it is 5.10.2025.
     
    avatar, Oct 12, 2015
    #8
  9. Sea Monster

    Sea Monster New Member

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    Is it possible for me to get that version somehow?
     
    Sea Monster, Oct 17, 2015
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    avatar Administrator Staff Member Administrator

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    avatar, Oct 19, 2015
    #10
  11. Sea Monster

    Sea Monster New Member

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    Okay, that version did not seem to work for me, however I kept going back in time until I found one that did.
    I'm currently using version 5.10.1186, and it works like a charm. Thank you very much for your help. :D

    1.png
     
    Sea Monster, Oct 19, 2015
    #11