AdGuard beta does not install after a system restore.....

clarke

Beta Tester
Recently restored the system to a previous point(previous to installing Adguard beta).When I tried again installing Adguard beta the setup completes,shows the prompt of installation complete,but no Icon on desktop,start menu no UI :( In program files,no folder exists....Tried installing again but refuses to install and shows already installed.....not listed in uninstall menu........only this entry in autostart.......
http://f5.s.qip.ru/veBVkk4e.png
 

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vasily_bagirov

Administrator
Staff member
Administrator
Recently restored the system to a previous point(previous to installing Adguard beta).When I tried again installing Adguard beta the setup completes,shows the prompt of installation complete,but no Icon on desktop,start menu no UI :( In program files,no folder exists....Tried installing again but refuses to install and shows already installed.....not listed in uninstall menu........only this entry in autostart.......
http://f5.s.qip.ru/veBVkk4e.png
Hello! Please try this:

First, delete ADguard using this instruction: adguard.com/howtodelete.html
Perform all steps, including manual part.

Second, install Adguard as usual.

Then let us know if it helps. By the way, do you use any antiviruses and/or cleaners?
 

clarke

Beta Tester
Thank you! I tried the instructions given by you,but there is no programdata%\Adguard folder there,removed via the tool,it showed as uninstalled.After reboot when tried to install,it shows Adguard installed already,but no icon,program file or UI is there.I use Avast Pro and geek uninstaller...

---------- Post added 31-07-2015 at 12:28 AM ---------- Previous post was 30-07-2015 at 11:47 PM ----------

Finally installed by changing the directory to (E) drive ............
 
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vasily_bagirov

Administrator
Staff member
Administrator
Thank you! I tried the instructions given by you,but there is no programdata%\Adguard folder there,removed via the tool,it showed as uninstalled.After reboot when tried to install,it shows Adguard installed already,but no icon,program file or UI is there.I use Avast Pro and geek uninstaller...

---------- Post added 31-07-2015 at 12:28 AM ---------- Previous post was 30-07-2015 at 11:47 PM ----------

Finally installed by changing the directory to (E) drive ............
Hm, what OS do you have? Actually we could connect via TeamViewer and see ourselves, if you are interested just PM me.
 
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