Adguard blocking connectivity

Discussion in 'Technical Support (AdGuard for Android)' started by Judydogan, Jun 18, 2018.

  1. Judydogan

    Judydogan New Member

    Joined:
    Jun 18, 2018
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    I have new S9. Adguard is blocking connectivity. What to do?
     
  2. Blaz

    Blaz Moderator & Translator Staff Member Moderator

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    Dec 21, 2014
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    Are you on final version? Proxy or VPN mode? Mobile or Wi-fi?
    Do you have a helpdesk ID already (by sending bug report through the app)?
     
  3. Judydogan

    Judydogan New Member

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    Jun 18, 2018
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    2.11b vpn mode seems to block mobile and wifi no helpdesk id ok i will do the bug report
     
  4. aegis

    aegis Administrator Administrator

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    @Judydogan please try updating to 2.12 (switch to Nightly update channel in Advanced settings)
     
  5. NeedHelp

    NeedHelp New Member

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    Aug 27, 2018
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    Did this get resolved. If so, how?
     
  6. Nick

    Nick New Member

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    May 13, 2014
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    I've been getting this for the last few weeks. I have to either pause/restart AG in order to get things working again.

    This used to be an issue on a previous build, but an update resolved it by automatically restarting filtering when it detected that connectivity was an issue. Unfortunately, that resolution doesn't seem to be working any more.

    I'm using:
    AG v2.12.233
    Base filter v2.0.17.84
    Mobile ads filter v2.0.3.75
    Spyware filter v2.0.3.92
    Social media filter v2.0.5.65
    Annoyances filter v2.0.8.67

    On an S7 Edge running 8.0

    I've submitted feedback request via the app.
     
  7. NeedHelp

    NeedHelp New Member

    Joined:
    Aug 27, 2018
    Messages:
    11
    Try uninstalling and reinstalling the Adguard app.
     
  8. rafadavidc

    rafadavidc New Member

    Joined:
    Nov 30, 2018
    Messages:
    5
    I'm going to chime in with this same problem.

    New S9+
    All system updates
    AG fully updated, release channel
    Just submitted feedback now
    Problem is connection agnostic
    Using DNS blocking with CloudFlare Secure. Problem persists with any DNS selection.
    Have not tried proxy. (Should I? I'd rather use VPN.)
    HTTPS filtering enabled, certificate installed

    Edit - I have narrowed this down to DNS filtering. I have also switched to the nightly channel. Still broken.
     
    Last edited: Dec 2, 2018