AdGuard blocking sites

Blaz

Moderator & Translator
Staff member
Moderator
No problem on wetransfer site. Please describe the issue more detailed on this site (maybe even post a link to download something there).

Also no problem on sourceforge.

Please list your used filters.
 

dg2016

New Member
Thanks for the reply

I get "Server not found" and have to unload AG. I am using the full version and latest non beta version.

Even the link sent for your message would not work until AG was out.
 

avatar

Administrator
Staff member
Administrator
I get "Server not found" and have to unload AG.
Could you please take a screenshot?

Normally "Server not found" means that something is wrong with DNS settings, but Adguard don't mess with DNS so it's pretty weird.
 

dg2016

New Member
Here is the screenshot

I also tried another browser (Otter) and that came up with SSL errors on a popup

2016-02-27_181715.jpg
 
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avatar

Administrator
Staff member
Administrator
This is a bit different, means connection is stuck somewhere inside Adguard (or maybe between the browser and AG).

I need to know more about your computer and browser configuration:
1. Exact windows version?
2. Which AV do you use (and it's version)?
3. Which add-ons do you have installed in Cyberfox?
4. Do you have this error everywhere or on some specific websites only?
 

dg2016

New Member
Ok

1. 9600
2. Avast (free) 11.1.2253
3. See screenshot
4. I haven't tried all site.

I have been trying other browsers. Firefox is ok.

I do use Startpage as the default search engine and wonder it that might have an influence

2016-03-01_185754.jpg
 

avatar

Administrator
Staff member
Administrator
I've just noticed, on your first screenshot the address opened is 192.168.0.24.

This IP is from a private ip range (means that it is located somewhere in your LAN).

Which website you were trying to open initially?
 

dg2016

New Member
Sorry, that wasn't very helpful. Here is a correct one.

I have installed the update and makes no difference.

Just installed Slimjet and that seems to be ok.

2016-03-05_154316.jpg
 

avatar

Administrator
Staff member
Administrator
Yes, I do
That's why you get this error.

You see, first time when this domain is loaded, AG detects that it uses a EV certificate and adds it to exceptions.

The problem is that the very first connection should be dropped in order to leave it unfiltered.
The second problem is that exceptions list is cleaned up on protection restart.

We'll solve second problem in one of the next versions, but we can't solve the first.
 

mysteriously

Beta Tester & Translator
You're right. When I choose to filter EV webpages the https://github.com/ loads fine. When I choose to do not filter them and reload the webpage with skipping all cache, the error shows up.
Tested on clean cache and without FF restart

MS Edge does not seem to be affected by this issue
 
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