AdGuard blocking Whatsapp

Discussion in 'Technical Support (AdGuard for Android)' started by Tomtastico, Sep 22, 2016.

Tags:
  1. Tomtastico

    Tomtastico New Member

    Joined:
    Sep 22, 2016
    Messages:
    4
    It seems today Adguard started blocking Whatsapp?

    Both the Windows desktop version and on Android. If I have Adguard enabled, Whatsapp gets no connection. As soon as I disable it everything works.

    I am in Spain if that makes any difference.
     
  2. aegis

    aegis Administrator Staff Member Administrator

    Joined:
    Feb 25, 2016
    Messages:
    510
    Hm...works fine for me. Could you please try disabling https filtering and let me know if it helps?
     
  3. Tomtastico

    Tomtastico New Member

    Joined:
    Sep 22, 2016
    Messages:
    4
    I don't have HTTPS filtering enabled in Android. Anyway I tried enabling it (after installing the certificate), still doesn't work, and disabling it again and same thing.

    Only works when AdGuard is disabled.
     
  4. Tomtastico

    Tomtastico New Member

    Joined:
    Sep 22, 2016
    Messages:
    4
    Seems it works fine in Windows now. Android still failing.
     
  5. Blaz

    Blaz Moderator & Translator Moderator

    Joined:
    Dec 21, 2014
    Messages:
    9,236
    Please tell us your filters.
     
  6. Tomtastico

    Tomtastico New Member

    Joined:
    Sep 22, 2016
    Messages:
    4
    I decided to restart the phone and now it seems to work again. The Internet leprechauns I suppose! Thanks for the fast replies, I will let you know if it happens again.
     
  7. freshhh

    freshhh Active Member

    Joined:
    Nov 25, 2014
    Messages:
    2,685
    WhatsApp is working fine for me too
    with or without https filtering enabled