AdGuard Crashing Windows 7 w/BSOD

douglas9

New Member
About thirty days after installing ADG.....have had three BSOD on my Win7. Thought originally it was a driver so sent dumps of crash to Windows Seven forums.....in there moderators seem to think it might be ADG that is crashing my system....It seems to happen after an auto update to my ADG.....

Have copies of the three BSOD screens and the latest dump from today's crash below:
Dump File : 042417-13322-01.dmp
Crash Time : 4/24/2017 7:13:33 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000003
Parameter 2 : fffff800`03655940
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`03655940
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70180
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.23539 (win7sp1_ldr.160902-0600)
Processor : x64
Crash Address : ntoskrnl.exe+70180
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042417-13322-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,408
Dump File Time : 4/24/2017 7:14:21 AM

Any help appreciated....thanks in advance

About thirty days after installing ADG.....have had three BSOD on my Win7. Thought originally it was a driver so sent dumps of crash to Windows Seven forums.....in there moderators seem to think it might be ADG that is crashing my system....It seems to happen after an auto update to my ADG.....

Have copies of the three BSOD screens and the latest dump from today's crash below:
Dump File : 042417-13322-01.dmp
Crash Time : 4/24/2017 7:13:33 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000003
Parameter 2 : fffff800`03655940
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`03655940
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70180
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.23539 (win7sp1_ldr.160902-0600)
Processor : x64
Crash Address : ntoskrnl.exe+70180
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042417-13322-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,408
Dump File Time : 4/24/2017 7:14:21 AM

Any help appreciated....thanks in advance
The time for crashes:
Times for crashes
Jan 29 7.18am
Apr 21 7.40am
Apr 24 7.13am
 
Last edited by a moderator:

Blaz

Moderator & Translator
Staff member
Moderator
Which exact Adguard version are you running and which Antivirus software is installed?
 

douglas9

New Member
Adguard 6.1.331.1732
Antivirus: none
SuperantiSpyware version: 6.0.1240

This is the DM log collector file requested by sevenforums.com. Not sure if it will help you any...but uploaded it to assist you. Thanks....
 

Attachments

Last edited by a moderator:

douglas9

New Member
Is the attached DM Collector file above considered the minidump? Do i need to take any further action? Thanks
 

Boo Berry

Moderator + Beta Tester
Moderator
They're located in C:/Windows/Minidump/ (adjust if you use a different drive letter for the main Windows drive). Zipping them up and uploading to a file sharing service (Dropbox, Google Drive, OneDrive, Dropbox, Mega, Mediafire, etc.) and sharing the link would greatly help. :)

EDIT: The minidump file(s) are referenced in your first post above. For example the one in the first post is located at C:\Windows\Minidump\042417-13322-01.dmp
 

Boo Berry

Moderator + Beta Tester
Moderator
@avatar to thread, these are for you. ;)

Pretty odd there's a chance there's BSODs without any antivirus (except probably Defender) with the TDI driver.
 

avatar

Administrator
Staff member
Administrator
First of all, try switching to another driver type in AG settings.

What for the minidump, does it always happen in Vivaldi? What with other browsers?
 

douglas9

New Member
Thanks for the reply....The four crashes (BSOD) only happened with Vivaldi browser.

Assume you mean to check (use) WEP network driver in the Filter Settings correct? Will give it a try.....Haven't had any BSOD since my last post here....
 

douglas9

New Member
Thanks again for your time...and to clarify a previous post....The Opera 12.x was open....but using Vivaldi at time of BSOD....
At your suggestion....switched driver to WFP version and no problems so far....will continue using this driver version
 
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