AdGuard did not block ads

Discussion in 'Technical Support (AdGuard for Android)' started by Dennis Gründel, Jul 4, 2017.

  1. Dennis Gründel

    Dennis Gründel New Member

    Joined:
    Jul 4, 2017
    Messages:
    6
    I have the OnePlus 3 with Android 7.1.1 rooted. Since a few days I get every ad like I would not use adguard. I locked Adguard to the task manager so that the system can't quit it but it doesn't work at all. :(
     
  2. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

    Joined:
    Jul 1, 2014
    Messages:
    6,904
    @Dennis Gründel so Adguard is running, just ads are not blocked? What is your Adguard version? Do you use VPN/proxy mode?
     
  3. Dennis Gründel

    Dennis Gründel New Member

    Joined:
    Jul 4, 2017
    Messages:
    6
    I am using proxy mode and my version is 2.8.76
     
  4. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

    Joined:
    Jul 1, 2014
    Messages:
    6,904
    @Dennis Gründel why don't you update to the latest version (2.9.70)? Please do it and let us know if the problem is still present.
     
  5. Dennis Gründel

    Dennis Gründel New Member

    Joined:
    Jul 4, 2017
    Messages:
    6
    Thank you I will try it. I didn't know that there was an update because Adguard didn't tell me.
     
  6. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

    Joined:
    Jul 1, 2014
    Messages:
    6,904
    @Dennis Gründel strange, maybe you have the 'Update only over WiFi' selected and never use WiFi?
     
  7. Dennis Gründel

    Dennis Gründel New Member

    Joined:
    Jul 4, 2017
    Messages:
    6
    No I disabled that. But thank you for the hint I will try if it gets better! :)
     
  8. Dennis Gründel

    Dennis Gründel New Member

    Joined:
    Jul 4, 2017
    Messages:
    6
    I tested it a few days but sadly there are still ads in some apps...
     
  9. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

    Joined:
    Jul 1, 2014
    Messages:
    6,904
  10. Dennis Gründel

    Dennis Gründel New Member

    Joined:
    Jul 4, 2017
    Messages:
    6