Hi,
As the subject line suggests, the latest Android Beta build is stopping the Sky Go app from working/playing videos.
i.e. Though the app loads okay the problem surfaces when a programme or movie is selected to play, it simply stops at an error screen when the movie or programme should start playing.
Uunfortunately i can't screen capture the error message because Sky have disabled that function in their app, i doubt it'd be of much use any way.
FYI, the only ads that i've ever seen in the Sky Go app are immediatelly before a programme plays (no pop-ups, adverts in TV style only... i.e. mini video's, if that makes sense?) and only run for a minute or so before the 'main event' starts.
I see this on my Samsung Galaxy S8+ phone and my Amazon Fire HD 10 tablet.
A simple workaround that works is to turn off AdGuard Protection in AdGuard's App Management for the Sky Go app.
cf: What is Sky Go?... Sky are a Satellite TV supplier in the UK and Sky Go is their online catch up etc product:
https://www.sky.com/shop/tv/sky-go/
Apologies if this is a known issue.
As the subject line suggests, the latest Android Beta build is stopping the Sky Go app from working/playing videos.
i.e. Though the app loads okay the problem surfaces when a programme or movie is selected to play, it simply stops at an error screen when the movie or programme should start playing.
Uunfortunately i can't screen capture the error message because Sky have disabled that function in their app, i doubt it'd be of much use any way.
FYI, the only ads that i've ever seen in the Sky Go app are immediatelly before a programme plays (no pop-ups, adverts in TV style only... i.e. mini video's, if that makes sense?) and only run for a minute or so before the 'main event' starts.
I see this on my Samsung Galaxy S8+ phone and my Amazon Fire HD 10 tablet.
A simple workaround that works is to turn off AdGuard Protection in AdGuard's App Management for the Sky Go app.
cf: What is Sky Go?... Sky are a Satellite TV supplier in the UK and Sky Go is their online catch up etc product:
https://www.sky.com/shop/tv/sky-go/
Apologies if this is a known issue.
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