AdGuard for Windows v6.1.252.1283 fails to auto-update

Discussion in 'Discussion (Beta Versions)' started by Purple Tentacle, Aug 24, 2016.

  1. Purple Tentacle

    Purple Tentacle Member

    Joined:
    May 3, 2016
    Messages:
    115
    Adguard for Windows v6.1.252.1283 notified me of a new version, downloaded it and has been stuck on "Starting Update ..." ever since. Restarting Windows and restarting Adguard didn't resolve this, it always gets stuck on "Starting Update ...".

    I'll manually update, but it's probably worth looking into making the updater more robust and allow it to notice if/when it has failed.
     
  2. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

    Joined:
    Jul 1, 2014
    Messages:
    6,905
    Hi @Purple Tentacle! We need installer logs which can be found in %windir%/temp and start with 'Adguard' prefix. Can you send them to us?
     
  3. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    13,144
    @vasily_bagirov I am pretty sure the issue is in AG itself, not in the installer.

    We need AG own logs (%programdata%\Adguard\Logs)