AdGuard Not Working, Not Filtering Anything, IE 11 Windows 8.1 64-Bit

Discussion in 'Technical Support (AdGuard for Windows)' started by jjhurley, Jul 23, 2014.

  1. jjhurley

    jjhurley New Member

    Joined:
    Jul 23, 2014
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    I just built a brand new PC and discovered my go-to application, Ad Muncher, hasn't been updated to work with IE 11 so I am out of luck. I find sites suggesting this wonderful Adguard and install it to try it out and would love for it to work great so I can use it instead of Ad Muncher.

    Unfortunately, this software refuses to filter anything for me as I go to many websites to test it and see all ads appearing as well as no filtering stats in the app and no shield assistant in the bottom right corner. I've rebooted many times, turned on and off various settings, and also added every IE executable on my PC (there were 3-4 of them total I believe) to make sure everything we correct. Still nothing.

    What's worse is a lot of Google searching to find others with this problem to see if it's a known issue such as my setup not being compatible yet turns up nothing, including browsing this forum. What's the deal? Why is this software refusing to do anything for me on my system? I am extremely computer literate and cannot figure it out and it's frustrating the heck out of me.

    As my title/subject of this post/thread states, I am on a brand new Windows 8.1 machine that's 64-bit and running IE 11.0.9600.16384 specifically.

    Let me spare any possible comments about IE and suggestions for other browsers by stating I really like IE and do not wish to change browsers and regardless of even if I did, I'd still like to know why I can't get this ad-blocking software to work on this setup.

    Thanks in advance

    J
     
  2. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    Are you running IE11 in Enhanced Protected Mode and/or Metro IE? If so, you'll need to enable the WFP network driver (enabled the Extended interface, then go to Settings > Network and check Use WFP network driver and then reboot).
     
  3. Nameless

    Nameless Beta Tester

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    Try what Boo says, ive tried IE 11 11.0.9600.17207 on two machines now and ads are being blocked without issues on them both and this is without playing with IE as i dont use it.

    As for you finding others with the same issue as yourself, its odd that not one of them have visited the forums for help or even questioned the devs why its not working.
     
  4. jjhurley

    jjhurley New Member

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    I have no idea what running IE11 in Enhanced Protection mode or Metro IE even is or means. I just run IE like I always have from every Windows computer over the past decade by clicking on IE from either the taskbar or the start menu quick launch.

    I decided to try your suggestion anyway and that did the trick. Pity the Adguard software doesn't make it obvious anywhere that a user may have to click that checkbox in the app to get it working. Thanks though!
     
  5. Nameless

    Nameless Beta Tester

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    Not everyone needs the WFP driver, i know i dont personally use it.
     
  6. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    Well, thing is IE11 *should* work by default with the TDI driver. However there are rare situation where there's some sort of software incompatibility causing the TDI driver to fail, whereas if you switch to the WFP driver it may work. The WFP driver is slated to eventually become the default network driver but there may still be some problems/incompatibilities with it.
     
  7. avatar

    avatar Administrator Staff Member Administrator

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    Switch to extended interface
    Go to Network settings
    Enable WFP driver

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