AdGuard not working on a multi-user computer


New Member

Basically AdGaurd works as expected on one user, but when using a different user, AdGaurd is open and running, but somehow not “active”.

The only way to get it to work is to click “Reset Settings...”. But even after I do that, when I go back into my other user account, I will have to do the same thing. Therefore it’s only working for one user at a time.

I have tried refreshing, and resetting my license key on both accounts; no change.

I am running AdGaurd nightly on macOS Mojave 10.4.3 (18D109)

Worth mentioning this has been happening for the past few alphas. I forget when I first noticed it. But I’m finally had enough of it and decided that it’s probably nothing on my side or setup.




Oh, I see now. The version nightly (it can be quite unstable some times), does it easily repeats in stable 1.5.14?


Beta Tester
I am having the same issue with both 2.0 beta and 2.0.1 nightly. 1.5 stable is fine.

When Adguard is enabled, and I switch user accounts, pages do not load at all. When I disable filtering, things are fine again.
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New Member

I'm also having the same problem here. (Having 2 users in my Mac)
MacOS Mojave 10.14.4
Google Chrome Version 74.0.3729.91 (Official Build) beta (64-bit)
AdGuard nightly


Beta Tester
nope, not on this end. I completely removed Adguard (including all references in hidden folders, kex files, etc). After reinstalling the latest nightly, the problems are still there. Try switching to a different useraccount on your Mac, lots of pages (eg. don't load at all. After disabling Adguard filtering things are fine again.


Beta Tester
Just found out: it looks like this is due to an SSL error while Adguard is enabled. This occurs in multiple browsers (Safari and Vivaldi in my case).