AdGuard on ios doesn't Block ads

K

kantry123

Beta Tester
i've tried both 1.0.0 and now latest 1.0.1 and still it doesn't block anything in safari...had to switch to ABP temporarily and now i'm a big FAN of AG.
can anybody tell me what's wrong?

i've enabled both AG under content BLOCKERS and USEDD 4-5 Filters and it DOESN't block anything

i will help u guyz out if u need any assisting the IOS version as i've an iPhone & iPad

regards
 
avatar

avatar

Administrator
Staff member
Administrator
Hi!

Really weird.

Could you please send a message from the app?
The log files would be attached to the message so we can understand what's going on.

To do this: open app, go "About" then "Send Feedback".

I'll need the ticket ID you'll get in an autoreply email.
 
K

kantry123

Beta Tester
avatar said:
Hi!

Really weird.

Could you please send a message from the app?
The log files would be attached to the message so we can understand what's going on.

To do this: open app, go "About" then "Send Feedback".

I'll need the ticket ID you'll get in an autoreply email.
Click to expand...
Hi avatar my adguard doesn't show anything no matter how many times i tap on SeNd Bug Report
Any ideas why is it happening
 
avatar

avatar

Administrator
Staff member
Administrator
It goes more and more weird:(

Normally it takes some time to prepare all the stuff..

Could you please try the beta version?
I'll need your email to send you an invitation.
 
S

stillness

Administrator
Staff member
Administrator
Hello kantry123.
Did you have configured email on your device? What kind of device? What version of iOS?
 
K

kantry123

Beta Tester
avatar said:
It goes more and more weird:(

Normally it takes some time to prepare all the stuff..

Could you please try the beta version?
I'll need your email to send you an invitation.
Click to expand...
kantry123@gmail.com

---------- Post added at 08:18 AM ---------- Previous post was at 08:16 AM ----------
stillness said:
Hello kantry123.
Did you have configured email on your device? What kind of device? What version of iOS?
Click to expand...
Yes I've configured email on my device and that too on default MAIL app of my iPhone 5S
My ios is 9.1
I also have iPad and tried and it didn't block add

---------- Post added at 08:33 AM ---------- Previous post was at 08:18 AM ----------
avatar said:
Hi!

Really weird.

Could you please send a message from the app?
The log files would be attached to the message so we can understand what's going on.

To do this: open app, go "About" then "Send Feedback".

I'll need the ticket ID you'll get in an autoreply email.
Click to expand...
Hie bro finally managed it after reinstalling of app from app store
Here's the ticket ID

UAJ-765-90124
 
avatar

avatar

Administrator
Staff member
Administrator
Great, thank you!

---------- Post added at 02:27 PM ---------- Previous post was at 02:22 PM ----------

Also the invitation to the beta test should arrive soon.

---------- Post added at 02:29 PM ---------- Previous post was at 02:27 PM ----------

We've read the log and it is clean, no errors there. Weird..

What do you mean by:
i've enabled both AG
Click to expand...
Do you have two Adguard's in content blockers section?
 
K

kantry123

Beta Tester
avatar said:
Great, thank you!

---------- Post added at 02:27 PM ---------- Previous post was at 02:22 PM ----------

Also the invitation to the beta test should arrive soon.

---------- Post added at 02:29 PM ---------- Previous post was at 02:27 PM ----------

We've read the log and it is clean, no errors there. Weird..

What do you mean by:


Do you have two Adguard's in content blockers section?
Click to expand...
I'm sorry I've mistyped that..sorry to bother u for that
And yeah i got a reply from the AG team to my e-mail abt using what filters
All default ones that were + Fanboy annoyances and
When i search for e.g. Buy doimain
I get ads of godaddy etc etc even though the filtersn are enabled and the AG is enabled under safari content blockers

Yep eagerly waiting for your BETA invitation...!
Regards

---------- Post added at 06:01 PM ---------- Previous post was at 05:41 PM ----------
avatar said:
Great, thank you!

---------- Post added at 02:27 PM ---------- Previous post was at 02:22 PM ----------

Also the invitation to the beta test should arrive soon.

---------- Post added at 02:29 PM ---------- Previous post was at 02:27 PM ----------

We've read the log and it is clean, no errors there. Weird..

What do you mean by:


Do you have two Adguard's in content blockers section?
Click to expand...
Hi avtar i wanted to explain my problem by showing pics
see the attachments below

http://imgur.com/zyEjkQt

http://imgur.com/JqC2BAu

http://imgur.com/GtZsngb

http://imgur.com/4CyDvjP

http://imgur.com/QI5tQ1u


NOW AFTER CONFIGURING AND ENABLING

see the PROB below

http://imgur.com/Dp8WItJ

REGARDS
 
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