Adguard problems

Discussion in 'Technical Support (AdGuard for Windows)' started by ori, Jun 3, 2019.

  1. ori

    ori New Member

    Joined:
    Apr 21, 2016
    Messages:
    62
    You released the version 7 officially.
    I updated it but it can't connecet to the internet, so there are no option for builds or filters updates anymore.
    That's why i uninstalled it and installed the latest 6.4 version.

    But the 6.4 version, does not filtering youtube anymore and there is no adguard assistant icon on youtube, too.
    i don't know about the 7 version but it is probably the same.

    1. So please tell me what is happening or how to fix it (if there's a fix)? Usually you sort those problems out pretty quickly

    And also i saw some guys who complained about the Internet connection of version 7 and I also commented
    there, but there is no clear answer from you for now what is happening or how to fix it even temporarily...

    2. So please advise me what i supposed to do?

    And in my opinion I do not think you should have changed version 7 from RC for now as things look.
     
  2. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

    Joined:
    May 30, 2012
    Messages:
    4,215
    The YouTube issue is likely QUIC blocking not working anymore in 6.4. If you're using Chrome or a Chromium-based browser (Opera, Vivaldi, Edge, etc.). do the following.

    1) Copy and paste chrome://flags/#enable-quic into the address bar and press Enter.

    2) Set the Experimental QUIC protocol option to Disabled.

    3) Press the blue Relaunch Now button at the bottom and retest.

    Regarding the no internet issue with 7.0, @TheHasagi this is likely for you. The devs will definitely need to look into this one.
     
  3. ori

    ori New Member

    Joined:
    Apr 21, 2016
    Messages:
    62
    yes that was the problem. thank you very much.

    but what about the other problem with version 7?
     
  4. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

    Joined:
    May 30, 2012
    Messages:
    4,215
    That's something the devs will need to look into.
     
  5. ori

    ori New Member

    Joined:
    Apr 21, 2016
    Messages:
    62
    Thank you very much (i saw afterwards that you added about it in your first comment.)