AdGuard Vers.1.3.0 to Strong

john^

New Member
iMac late 2015, 4GB i7, 500GB SSd,
Safari 9.11

the Vers. 1.3.0 is to strong, no webpages load compledet, i go back to vers 1.2.0, is better for my,

Some websites do not load, examble www.heise.de Adguard wizard does not appear,
 
Last edited:

aegis

Administrator
Administrator
Hi! Assistant works for me on www.heise.de
I would really appreciate if you could install 1.3.0. and gather a full log (advanced->logging level->debug) for us to check what can possibly be wrong.
 

john^

New Member
Hi,
Adguard 1.3,0
I testet this with SRWare iron (Chrome Browser) and have the same probs as Safari, some websites do not lad, hmm
with Adguard 1.2.0 no problems everything is fine, I'dount anderstand
 

Johnathonm

Beta Tester
Are you running the latest SR Iron? What version of OS X are you running? Have you updated both to the latest versions?
 

john^

New Member
Hi Support Team,

I testet today Adguard 1.3.0,

I have finished all the programs that run in the background,

Bongiovi DPS, Dropbox, Cookie, PIA, Little Snitch, DevonThink Pro Office, Mail, iTunes, iStatt Menus, Skype,

all Safari Extension Finisht,
1password, Clip to DEVONthink, Syndicate, FastestTube, StartPage HTTPS,

I uninstalled SW iron completely

last but not least ich change my DNS Serveradd,

I always have the same problem no webpages load compledet, some websites do not lad for example http://www.pnp.de I also send an email with the last logfile

unfortunately I have to go back to 1.2.0, it's running well what else can I do
 

vasily_bagirov

Administrator
Staff member
Administrator
I also send an email with the last logfile
I am unable to find that email. Did you use our support email address? What email did you send it from? ( you can PM me this information to avoid posting your email in public).
 

Boo Berry

Moderator + Beta Tester
Moderator
support@adguard.com is the correct email address. Please make sure you post the customer ID here that you'll get in the automated reply email.

If I had to make several wild guesses here as to the issue's cause, it might be related to IPv6 if it's enabled on your Internet connection and/or it might be an incompatibility with one of the apps you're running alongside Adguard for Mac.
 

john^

New Member
my last try: I have my iMac directly connected to the cable modem without a router and the same problems sorry, I have no plan?
 

aegis

Administrator
Administrator
We need logs to examine this issue, check your ticket, support guys have emailed you a step by step guide how to record it.
 

john^

New Member
I think I have found the error with me when I disable JavaScript in Safari then almost all websites go except websites which JavaScript neidet,
you have Email,
 

Gaetano

New Member
I have the same problem, especially with corriere.it. I tried with everything (disable JavaScript etc) it doesn't load the full page, the only way to load is to disable Adguard and the page will load, but with all advertaisement.
 

vasily_bagirov

Administrator
Staff member
Administrator
i tried with only the "easylist Italy" and "english filter" and looks like that I am able to see the full page.
No luck reproducing it with filters that can be seen on your screenshot. Can you please re-enable filters that you had in use previously one by one, checking if the page loads after each enabled filter? This way we will know 100% what filter is responsible for this problem.
 

john^

New Member
Hi, I think I've found the error by my, I have in /etc/hosts/ these two entries 0.0.0.0 www.google-analytics.com, 0.0.0.0 partner.googleadservices.com, I deleted this and now Adguard 1.3.0 works fine by me, excuse me, it was my fault wherein AdGuard 1.2.0 worked, I hope that it was,

Greetings
 
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