[*] [Android 2.1.267] Catch-up TV issues

ag_bug_finder

Beta Tester
[Android 2.1.267] Catch-up TV issues

I have tried the following catch-up TV apps, and none of them work with Adguard enabled:
- 9Jumpin - https://play.google.com/store/apps/details?id=au.com.mi9.jumpin.app
- tenplay - https://play.google.com/store/apps/details?id=au.com.tenplay
- PLUS7 - https://play.google.com/store/apps/details?id=com.yahoo.mobile.client.android.plus7

In the above apps, the video just loads forever and never actually starts.

==========

In the following app, there is a similar issue, but its a little bit different. When a video is first played, it shows the last few seconds of the video then ends. When you play the video again, it then starts from the beginning. However, some videos have ads in the middle, which can be seen by the little yellow marker intervals in the timeline. When it hits the first yellow marker (first ad spot), the video then seems to have the same issue as the others above, in that it loads forever and never plays again.
- SBS On Demand - https://play.google.com/store/apps/details?id=com.sbs.ondemand.android

==========

The following apps work as they should:
- ABC iview - https://play.google.com/store/apps/details?id=au.net.abc.iview
- ABC Good Game - https://play.google.com/store/apps/details?id=com.abc.goodgame

==========

Of course, without Adguard, they ALL worked as they should.
 

Alex302

Filters Developer
Staff member
Administrator
ag_bug_finder, what filters are you using on Android?
Please, check this apps with disabled all filters, but enabled protection.
 

ag_bug_finder

Beta Tester
ag_bug_finder, what filters are you using on Android?
Please, check this apps with disabled all filters, but enabled protection.
I use the following filters for Android: English filter, Social media filter, Mobile ads filter.

I retested all the apps with Adguard enabled but with ALL filters disabled.
All the apps worked fine.
 

Alex302

Filters Developer
Staff member
Administrator
I use the following filters for Android: English filter, Social media filter, Mobile ads filter.

I retested all the apps with Adguard enabled but with ALL filters disabled.
All the apps worked fine.
Thanks:) I will try to fix them on the weekend.
 

Alex302

Filters Developer
Staff member
Administrator
I use the following filters for Android: English filter, Social media filter, Mobile ads filter.

I retested all the apps with Adguard enabled but with ALL filters disabled.
All the apps worked fine.
I can't install this apps. Can you upload the .apk files?
And, please, check without English filter.
 

ag_bug_finder

Beta Tester
I can't install this apps. Can you upload the .apk files?
And, please, check without English filter.
Sure. I'll upload the APK files now.

OK, tried with Adguard without English filter:
- All worked except SBS On Demand, which had same issue as before.
- Also, Plus7 had strange issues, it would freeze at certain points of the video.

---------- Post added at 04:39 AM ---------- Previous post was at 04:34 AM ----------

Sure. I'll upload the APK files now.
I can only upload a max of 14 MB. Thats pretty crap, as the apps are 40MB+ compressed.
Looking for other ways to share.

---------- Post added at 04:56 AM ---------- Previous post was at 04:39 AM ----------

Sure. I'll upload the APK files now.

OK, tried with Adguard without English filter:
- All worked except SBS On Demand, which had same issue as before.
- Also, Plus7 had strange issues, it would freeze at certain points of the video.

---------- Post added at 04:39 AM ---------- Previous post was at 04:34 AM ----------



I can only upload a max of 14 MB. Thats pretty crap, as the apps are 40MB+ compressed.
Looking for other ways to share.
Here you go:
http://www.filedropper.com/apps
 

Alex302

Filters Developer
Staff member
Administrator
Bad apps:)
9Jumpin - it can't work on my device
tenplay - the app was closed with error without Adguard
PLUS7 - video did not start without Adguard
SBS On Demand - the app was closed with error without Adguard
Can you make HTTP logs for each program separately?(and write time of start an app)
 

avatar

Administrator
Staff member
Administrator
Can you make HTTP logs for each program separately?(and write time of start an app)
You'd better give an instruction on how to do this.

Do we have some kind of FAQ in "missed ads" section?
Would be great to add that instruction there.
 

Alex302

Filters Developer
Staff member
Administrator
Done.
Information about collecting a log file has been added to thread rules.
 

ag_bug_finder

Beta Tester
Thank you.

I have sent you a log file and referenced this forum for more information.

Ticket ID: JAU-345-76643

The times for each app start is:
- 9Jumpin - 18/12/15 7:23am
- tenplay - 18/12/15 7:26am
- PLUS7 - 18/12/15 7:30am
- SBS On Demand -18/12/15 7:33am
- End of testing: 7:35am

Hope you guys can fix the damn issues with that information.
 
Last edited by a moderator:

Alex302

Filters Developer
Staff member
Administrator
Hi
Please try with this rules:
Code:
@@||settings.crashlytics.com^$document
@@||b.scorecardresearch.com/r?$document
@@||v.fwmrm.net/ad/p/$document
@@||ssl.google-analytics.com^$document
@@||e.crashlytics.com^$document
@@||data.flurry.com^$document
@@||imasdk.googleapis.com/native/core/3.5.1/native_bridge__en.js$document
@@||pubads.g.doubleclick.net/gampad/ads?$document
If the problem will gone, remove one-by-one with checking. Write me the rule(s) removing of which causes the problem again.
 

ag_bug_finder

Beta Tester
Hi
Please try with this rules:
Code:
@@||settings.crashlytics.com^$document
@@||b.scorecardresearch.com/r?$document
@@||v.fwmrm.net/ad/p/$document
@@||ssl.google-analytics.com^$document
@@||e.crashlytics.com^$document
@@||data.flurry.com^$document
@@||imasdk.googleapis.com/native/core/3.5.1/native_bridge__en.js$document
@@||pubads.g.doubleclick.net/gampad/ads?$document
If the problem will gone, remove one-by-one with checking. Write me the rule(s) removing of which causes the problem again.
I added the above User Filters as requested and retested.
Screenshot_2015-12-19-11-02-40.jpeg
It made NO difference at all in the testing.
Issues are as they were before.

I am sending more log files your way.
Ticket ID: XME-387-39217

The times for each app start is:
- 9Jumpin - 19/12/15 10:51am
- tenplay - 19/12/15 10:55am
- PLUS7 - 19/12/15 10:56am
- SBS On Demand -19/12/15 10:58am
- End of testing: 19/12/15 - 11:00am
 
Last edited by a moderator:

Alex302

Filters Developer
Staff member
Administrator
Did you try to disable filters one-by-one with checking?

Also check these:
Code:
@@||crashlytics.com^
@@||scorecardresearch.com^
@@||fwmrm.net^
@@||googleapis.com^
@@||flurry.com^
@@||doubleclick.net^
---
Updated
 

avatar

Administrator
Staff member
Administrator
Btw, as a temporary workaround, you can disable ad filtering for these apps in the "Firewall" settings.

@Alex302 why can't we test it on our side?
 

Alex302

Filters Developer
Staff member
Administrator
Btw, as a temporary workaround, you can disable ad filtering for these apps in the "Firewall" settings.

@Alex302 why can't we test it on our side?
I can't install these apps. Tried on the tablet and the phone.
 

avatar

Administrator
Staff member
Administrator
@Alex302, in the latest beta $document modifier won't allow these rules to be used, it is now applied to "HTML" documents only.

You should provide rules without modifiers instead.
 
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