Apps doesn't show videos

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PiskopatYazar

New Member
Hello

I have got issues with videos.

Bein Sports TR and Ensonhaber.com apps doesn't show videos when adguard is on. How can we make them work again ?
 
zIBiT

zIBiT

Administrator
Staff member
Administrator
Hello!

Could you please specify your device, OS version (and firmware version), the list of filters you enabled and exact links to the mentioned apps?

Thanks.
 
zIBiT

zIBiT

Administrator
Staff member
Administrator
Which filtering method are you using?

Do you use HTTPS filtering?
 
P

PiskopatYazar

New Member

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zIBiT

zIBiT

Administrator
Staff member
Administrator
PiskopatYazar said:
I didn't use HTTPS at all should I?
Click to expand...
Yep, you could try.

Some apps use HTTPS to transfer data. And this data can be blocked without enabling HTTPS filtering.

Do not forget to check HTTPS filtering setting in Apps Management tool in all apps you wish to filter.
 
P

PiskopatYazar

New Member
zIBiT said:
Yep, you could try.

Some apps use HTTPS to transfer data. And this data can be blocked without enabling HTTPS filtering.

Do not forget to check HTTPS filtering setting in Apps Management tool in all apps you wish to filter.
Click to expand...
Didn't help at all mate. Still not showing videos on apps.

Any more suggest?
 
O

Ollimausi

New Member
Maybe this happens because advertisements are shown before the actual video starts. I know this behavior from the german "TV-Spielfilm" App. It is impossible here to view any film trailer with Adguard enabled.
 
P

PiskopatYazar

New Member
Yeah ads always starts first on those apps.
Ollimausi said:
Maybe this happens because advertisements are shown before the actual video starts. I know this behavior from the german "TV-Spielfilm" App. It is impossible here to view any film trailer with Adguard enabled.
Click to expand...
 
zIBiT

zIBiT

Administrator
Staff member
Administrator
PiskopatYazar said:
Bein sport Tr


Please see the attached photos for my device info and filters I enabled

En Son Haber app

https://play.google.com/store/apps/details?id=com.ysb.esh&hl=tr

Bein Sport TR

https://play.google.com/store/apps/details?id=com.digiturk.ligtv&hl=tr
Click to expand...
I filed tasks for our filter developers to fix this compatibility issue:

https://github.com/AdguardTeam/AdguardFilters/issues/6133
https://github.com/AdguardTeam/AdguardFilters/issues/6134

From now on you can track activity and participate in the discussion there.

Thanks!
 
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