bsod error, Windows 10 (x64)

Discussion in 'Technical Support (AdGuard for Windows)' started by Sanjay D, Nov 2, 2017.

  1. Sanjay D

    Sanjay D New Member

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    Nov 2, 2017
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    Since last update I have the problem while shutting down my laptop, Adgaurd cause BSOD error. Is there any solution for this problem?

    I am sure Adgaurd is causing this error, I tried removing it, and everything was perfect.I repeated the process for three times, every time I have this error when I installed Adgaurd.

    https://ibb.co/cDZTxb
     
  2. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    3,950
    Are you running any antivirus software? If so, what?
     
  3. Sanjay D

    Sanjay D New Member

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    Nov 2, 2017
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    I am Using BullGaurd Internet Security
     
  4. aegis

    aegis Administrator Staff Member Administrator

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    Feb 25, 2016
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    510
    Yeah, antivirus could be the culprit.
    @Sanjay D To analyze the problem we need minidump files. They should be in C:\Windows\Minidump folder.
     
  5. Sanjay D

    Sanjay D New Member

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    Nov 2, 2017
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    Here i am attaching that folder. Please look into it.

    http://bit.ly/2lGlwxM