Cannot enable Adguard on High Sierra

Hi there, I have an issue which I just cannot seem to resolve. I am generally pretty good with Mac stuff. I recently installed a clean version of High Sierra & basically started from scratch. I always make images of my SSD with CCC.

I am running Adguard 1.5.0. Adguard is "blacked out" on the top of my taskbar. I cannot enable it whatsoever. I did the advanced uninstall from the instructions that I was given. When I went to reinstall Adguard it still exhibits the same behaviour, i.e I still cannot get it to be enabled.

I am really at a loss as to why this is happening. I am pretty good with troubleshooting stuff but this is the first thing that I have been really stuck on for years. If anyone can advise me on how to fix this it would be greatly appreciated. Maybe there is a chrome extension that is causing the issue?

 

This is likely because of the changes to kernel system extensions in High Sierra.

https://github.com/AdguardTeam/AdguardForMac/issues/217

Immediately after installing and opening Adguard a window should of appearing telling you what you need to do. You need to open System Preferences and go to Security & Privacy and allow the AdGuard for Mac system extension. But if I recall correctly, High Sierra will only give you 5 or so minutes to do so.

 

Just another thing. Everytime I reboot my mac comes up with a message saying "Adguard wants to make changes" & then prompts me to put in my password to make changes to my system. It will not go away. It is at the point where I may have to get rid of it.

 

Do you put in your password? Once you do, that's probably a good time to open System Preferences > Security & Privacy to allow the system extension. Once the extension is allowed the password dialog shouldn't pop up again unless there's been a AdGuard for Mac update. The system extension has to be allowed on High Sierra otherwise AdGuard for Mac won't work.

 

Yes I did put in my password. I did add the extension to be allowed. It still is exhibiting the same behaviour.

 

No issue on my side. Everything is running smoothly.

 

Hello, I am having the exact same problems as manc01 is having."Just another thing. Everytime I reboot my mac comes up with a message saying "Adguard wants to make changes" & then prompts me to put in my password to make changes to my system. It will not go away. It is at the point where I may have to get rid of it."

Please let me know how to fix this.

 

Статус ліцензії: перевищено максимальне число пристроїв, що використовують

 

Help! bought a license key on the official website and it worked 1 day!

 

@Петро Сорба the Russian speaking section of the forums is here: https://forum.adguard.com/index.php?forums/Техническая-поддержка-adguard-для-mac.40/

 

So what can one do if 5 minutes have lapsed while you've been trying to research the problem?...