Cant update license or browse site.

Discussion in 'Discussion (AdGuard for Windows)' started by Jason149, Jul 15, 2012.

  1. Jason149

    Jason149 New Member

    Joined:
    Mar 25, 2012
    Messages:
    5
    Hello,

    Been a year now! and I want to get a new license, but am finding that it keeps giving me an error. I also cannot even connect to Adguard.com nor can a friend. Is there site maintenance being done, site hijacked etc?

    Thanks

    Jason
     
  2. Jason149

    Jason149 New Member

    Joined:
    Mar 25, 2012
    Messages:
    5
    Finally made it to the purchase new key page, but continue button at bottom isn't working so I can't get past the first step.
     
  3. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    12,895
    Hello!

    What browser do you use? Is Javascript enabled in your browser?

    Our servers are ok, maybe some maintance at the internet provider level.
     
  4. Jason149

    Jason149 New Member

    Joined:
    Mar 25, 2012
    Messages:
    5
    Hi avatar,

    Thank you for your reply. I got it going. Think it was just internet congestion. Thanks again for a great product. Wish more people knew about it!

    Jason149
     
  5. wonderfaller

    wonderfaller Beta Tester

    Joined:
    Jul 17, 2013
    Messages:
    1
    I'm having the same problem.
    FYI, Java has been updated to the latest version.
    I've tried to purchase a new license using Chrome and Firefox to no avail.
    Guess the problem is with the Plimus platform; the message on screen says the following:

    "The order page you are trying to reach is currently unavailable.
    Please go back to the originating website or contact his webmaster for help."

    I've sent this info to "Contact" on the main page, but received no answer so far.
    Would REALLY like to buy a lifetime license, I certainly believe in Adguard.
     
  6. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    12,895
    Hello!

    We are sorry, there were some technical problems on our side.
    Now everything is ok.