connecting to rating.adguard.com

Discussion in 'Technical Support (AdGuard for Windows)' started by Accel, Feb 12, 2014.

  1. Accel

    Accel Beta Tester

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    may i ask what is this thing.. i don't know why but when i installed adguard to my brand new OS intallation browsing seems very slow.. because of connecting to rating.adguard.com not closing connection ( very long to connect ).. i'm using palemoon and chrome default configuration. same issue.

    sometimes it gives me 2-3 minutes to wait until it finished loading.
     
  2. rickyoh

    rickyoh Beta Tester

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    if i were to guess this ties in with WOT(Web Of Trust) that uses user reviews to indicate whether a site is malicious or not.
     
  3. avatar

    avatar Administrator Staff Member Administrator

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    Are you sure connection is not closing now and this is not some temporary connectivity issues?
     
  4. Accel

    Accel Beta Tester

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    still doing it now...

    so yeah, it's not connectivity issues... without adguard, my connection is quite fast..
     
  5. avatar

    avatar Administrator Staff Member Administrator

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  6. Accel

    Accel Beta Tester

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    it is fast, if i open te link manually, i get a very fast response on browsing even on this forum,i assume it has the same server with the main page

    here is my traceroute

    [​IMG]

    nothing out of ordinary if you ask me... traceroute to russian actually most of europe from asia mostly because of routing most providers use
     
    Last edited: Feb 14, 2014
  7. avatar

    avatar Administrator Staff Member Administrator

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    What driver do you use? If WFP -- try switching to TDI.
    WFP had some troubles with connections closing (this was a long time ago, but who knows).
     
  8. Accel

    Accel Beta Tester

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    i use TDI. hence it was really wierd.. my other installations are working just fine..
     
  9. avatar

    avatar Administrator Staff Member Administrator

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    Maybe compatibility issue? What antivirus do you have?
     
  10. Accel

    Accel Beta Tester

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    i use Eset SS for antivirus and has try to exclude it.. but still no luck
     
  11. avatar

    avatar Administrator Staff Member Administrator

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    Please clear the DNS cache and check it again.
    We've used cloudflare as a proxy.
     
  12. Accel

    Accel Beta Tester

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    no luck as well. i've try to clear cache of my unbound DNS. and still there
     
  13. avatar

    avatar Administrator Staff Member Administrator

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    We will send the request to rating.adguard.com another way (through application) in new beta-version.
    We'll release it on monday.
     
  14. Accel

    Accel Beta Tester

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    thanks for looking to it