Crashing with Problem Event Name: CLR20r3

[Glyphex]

Description
Faulting Application Path:    C:\Program Files (x86)\Adguard\Adguard.exe

Problem signature
Problem Event Name:    CLR20r3
Problem Signature 01:    Adguard.exe
Problem Signature 02:    7.8.3779.0
Problem Signature 03:    61baf73b
Problem Signature 04:    Adguard.Ipc
Problem Signature 05:    7.8.3779.0
Problem Signature 06:    61baf72b
Problem Signature 07:    16a
Problem Signature 08:    122
Problem Signature 09:    System.OutOfMemoryException
OS Version:    10.0.19044.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    c407
Additional Information 2:    c407e8568793094cb1bf9eea560fdc80
Additional Information 3:    815a
Additional Information 4:    815aa410889b84f33450e9d8c3c470e8

Extra information about the problem
Bucket ID:    1212a8ecc1d00be9c586caba39c8302c (1551150022857863212)

This is with the latest client update: 7.8.
The application is constantly crashing, making it pointless to even run it. I just want to get to the bottom of this, it's either my computer or an application problem. Considering this is a 2 year old computer with 16GB RAM; I am concerned about the OOM issue.

 

[SakuKen]

Any update on this? I've been having the same issue where Adguard will periodically exit with an OutOfMemoryException.

Application: Adguard.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
at Adguard.Ipc.Client.BasicApplicationApiClient`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Disconnect(Boolean, Boolean)
at Adguard.Ipc.Client.BasicApplicationApiClient`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ListenToServerEvents()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

This may be the same issue tracked here:

Crash after updating to 21H1 · Issue #4072 · AdguardTeam/AdguardForWindows

Steps to reproduce 1.It keeps crashing after updating to 21h1 from windows 10 2004 2.It won’t crash at all in 2004 3. 4. Expected behavior no crash Actual behavior crash Log agent_21-12-2021-1_35_0...

github.com

The machine itself is not out of memory.

 

[Glyphex]

Reformatted my PC. Issue is still present. (Reformatted out of personal want, not specifically for AdGuard) I would appreciate an update from the team if possible. I purchased the license because I generally love this software!

 

[CeeTee]

Similar - 7.8 crashing all the time, requiring shutting down the service and then restarting AG to get it working again - quite frustrating. No problems prior to the auto-update to 7.8

Note: I suspect this is happening when filters are automatically updated.

 

[SakuKen]

This is getting pretty old. Now it's not just the main program but the backing service that crashes:

Application: AdguardSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentOutOfRangeException
at System.Threading.Timer.Change(Int32, Int32)
at B1sqSFDQKeQaN9Fl4SJ.IE2KdSrFS(System.Object, Int32, Int32, B1sqSFDQKeQaN9Fl4SJ)
at Adguard.Service.Filtering.NetworkFilteringService.PerformSafebrowsingUpdate()
at Adguard.Service.Filtering.NetworkFilteringService.ty3kqaeok9(System.Object)
at System.Threading.TimerQueueTimer.CallCallbackInContext(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()
at System.Threading.TimerQueue.AppDomainTimerCallback(Int32)

Of course the main app can't behave either:

Application: Adguard.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.DllNotFoundException
at System.Drawing.SafeNativeMethods+Gdip.GdiplusStartup(IntPtr ByRef, StartupInput ByRef, StartupOutput ByRef)
at System.Drawing.SafeNativeMethods+Gdip.Initialize()
at System.Drawing.SafeNativeMethods+Gdip..cctor()

Exception Info: System.TypeInitializationException
at System.Drawing.SafeNativeMethods+Gdip.GdipCreateFontFromLogfontW(System.Runtime.InteropServices.HandleRef, System.Object, IntPtr ByRef)
at System.Drawing.Font.FromLogFont(System.Object, IntPtr)
at System.Drawing.Font.FromHfont(IntPtr)
at System.Drawing.SystemFonts.get_DefaultFont()
at System.Windows.Forms.Control.get_DefaultFont()
at System.Windows.Forms.Control.get_Font()
at System.Windows.Forms.Control.get_FontHeight()
at System.Windows.Forms.TextBoxBase.get_PreferredHeight()
at System.Windows.Forms.TextBoxBase.get_DefaultSize()
at System.Windows.Forms.Control..ctor(Boolean)
at System.Windows.Forms.TextBoxBase..ctor()
at System.Windows.Forms.TextBox..ctor()
at System.Windows.Forms.ThreadExceptionDialog..ctor(System.Exception)
at System.Windows.Forms.Application+ThreadContext.OnThreadException(System.Exception)
at System.Windows.Forms.NotifyIcon+NotifyIconNativeWindow.OnThreadException(System.Exception)
at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)

 

[SakuKen]

For everyone still getting periodic crashes of their Adguard service, set it to automatically restart.

Windows Run > services.msc > Right click "Adguard Service" > Select Properties > Select Recovery Tab
Set all of First, Second, Subsequent failure dropdowns to "Restart the Service"
Set "Restart service after" to 0 minutes to get it to immediately restart


If your Adguard application is crashing you'll have to find a way to have it automatically restart. I wrote a short program in .net to restart it on the Process.Exited event. There are probably existing solutions out there. A quick online search leads to https://www.raymond.cc/blog/keep-application-running-by-automatically-rerun-when-closed/

Hopefully this tides everyone over until better defensive coding practices can be put in place.