DNS filtering stops working after a period of time

E

emtp563

New Member
Running AdGuard Pro (the latest beta version on TestFlight) on iPadOS 16 Public Beta 6. DNS filtering works for a while in split tunnel mode, but after a period of time (usually inactivity) DNS filtering stops working. To resolve this, I need to switch back to Full tunnel mode AND reboot my iPad. Any ideas why this is happening?
 
H

H3lper

Support
Staff member
Administrator
Moderator
Hello!

In this case, we need some detailed logs to troubleshoot your problem. Could you please record them for us and send to support@adguard.com? Please attach the link to this thread in your email.

  1. In AdGuard head to Settings → General
  2. Enable Advanced mode and go to Advanced settings
  3. Enable Debug logs
  4. Reproduce the issue and remember the time when it happened
  5. Head back to Settings → Support → Export logs, send them our way and tell the time the issue happened
  6. Set the logging level back to Default
 
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