Ebay app problem with AdGuard

Kool

New Member
Hello
For some reason Adguard is affecting my eBay app and makes it very very slow with frequent spinning circles instead of loading .
I am using the very latest Adguard 2.1.255 and Ebay version 3.0.099 . Turning off filter apps makes no difference and I have to disable Adguard completely.
I am using VPN mode on a Samsung Galaxy tab s 10.5 with lollipop .
Thanks
 

avatar

Administrator
Staff member
Administrator
Have you tried disabled ads filtering for EBay app? You can do it on app details view in the firewall.
 

avatar

Administrator
Staff member
Administrator
Hi Avatar
Yes that was the first thing I tried but didn't make any difference ..
Ok and now it goes weird.

Where can I get that 3.0.099 version? The one in Google Play is newer.
 

avatar

Administrator
Staff member
Administrator
Btw why do you use outdated version?

---------- Post added at 03:22 AM ---------- Previous post was at 03:18 AM ----------

I've just tried it an works good for me.

Let's do the following:
1. Try newer Adguard build:
https://static.adguard.com/android/release/adguard_issue154.apk

2. Check if the problem is still there
3. If so please collect Adguard logs for us to analyze:
https://kb.adguard.com/index.php?/Knowledgebase/Article/View/49/9/collecting-a-full-log-on-adguard-for-android

We will need full log file, not just a message from the app (as the log file is trimmed to 512kb there).
 

Kool

New Member
Btw why do you use outdated version?

---------- Post added at 03:22 AM ---------- Previous post was at 03:18 AM ----------

I've just tried it an works good for me.

Let's do the following:
1. Try newer Adguard build:
https://static.adguard.com/android/release/adguard_issue154.apk

2. Check if the problem is still there
3. If so please collect Adguard logs for us to analyze:
https://kb.adguard.com/index.php?/Knowledgebase/Article/View/49/9/collecting-a-full-log-on-adguard-for-android

We will need full log file, not just a message from the app (as the log file is trimmed to 512kb there).

Thanks Avatar, will test and let you know .
I don't use latest ebay app as it it is horrible . Go see how many 1 star reviews it's had . It is one of the worst recent releases !
 

Kool

New Member
Thanks Avatar, will test and let you know .
I don't use latest ebay app as it it is horrible . Go see how many 1 star reviews it's had . It is one of the worst recent releases !


Hi Avatar
That update improved things quite a lot , thanks .
 
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