Ebay app problem with AdGuard

K

Kool

New Member
Hello
For some reason Adguard is affecting my eBay app and makes it very very slow with frequent spinning circles instead of loading .
I am using the very latest Adguard 2.1.255 and Ebay version 3.0.099 . Turning off filter apps makes no difference and I have to disable Adguard completely.
I am using VPN mode on a Samsung Galaxy tab s 10.5 with lollipop .
Thanks
 
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avatar

Administrator
Staff member
Administrator
Have you tried disabled ads filtering for EBay app? You can do it on app details view in the firewall.
 
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avatar

Administrator
Staff member
Administrator
Kool said:
Hi Avatar
Yes that was the first thing I tried but didn't make any difference ..
Click to expand...
Ok and now it goes weird.

Where can I get that 3.0.099 version? The one in Google Play is newer.
 
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avatar

Administrator
Staff member
Administrator
Btw why do you use outdated version?

---------- Post added at 03:22 AM ---------- Previous post was at 03:18 AM ----------

I've just tried it an works good for me.

Let's do the following:
1. Try newer Adguard build:
https://static.adguard.com/android/release/adguard_issue154.apk

2. Check if the problem is still there
3. If so please collect Adguard logs for us to analyze:
https://kb.adguard.com/index.php?/Knowledgebase/Article/View/49/9/collecting-a-full-log-on-adguard-for-android

We will need full log file, not just a message from the app (as the log file is trimmed to 512kb there).
 
K

Kool

New Member
avatar said:
Btw why do you use outdated version?

---------- Post added at 03:22 AM ---------- Previous post was at 03:18 AM ----------

I've just tried it an works good for me.

Let's do the following:
1. Try newer Adguard build:
https://static.adguard.com/android/release/adguard_issue154.apk

2. Check if the problem is still there
3. If so please collect Adguard logs for us to analyze:
https://kb.adguard.com/index.php?/Knowledgebase/Article/View/49/9/collecting-a-full-log-on-adguard-for-android

We will need full log file, not just a message from the app (as the log file is trimmed to 512kb there).
Click to expand...

Thanks Avatar, will test and let you know .
I don't use latest ebay app as it it is horrible . Go see how many 1 star reviews it's had . It is one of the worst recent releases !
 
K

Kool

New Member
Kool said:
Thanks Avatar, will test and let you know .
I don't use latest ebay app as it it is horrible . Go see how many 1 star reviews it's had . It is one of the worst recent releases !
Click to expand...


Hi Avatar
That update improved things quite a lot , thanks .
 
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