firefox showing "this connection is untrusted" ssl error

bakelal

New Member
After uninstalling adguard using revo uninstaller ..i am getting error "this connection is untrusted" on google ,yahoo like https website.

if i reinstall again adguard check the https filter on it,error already gets removed. but after uninstalling the adguard "this connection is untrusted" is back on https websites....what to do :( :( :(
 

avatar

Administrator
Staff member
Administrator
Actually i am getting ssl error after i completely uninstall adguard from the OS, do i need to disable https filter before uninstalling the adguard ?
And that's not good at all.

Do you have this ssl error in Chrome browser?

Maybe something wrong with Firefox cert storage (for instance all root certs are removed from it for some reason).
Create clean Firefox profile and check these sites again.
 

bakelal

New Member
And that's not good at all.

Do you have this ssl error in Chrome browser?

Maybe something wrong with Firefox cert storage (for instance all root certs are removed from it for some reason).
Create clean Firefox profile and check these sites again.
thanx for the reply..nothing in the chrome/ie..i did clean install,also delete profiles many time..still getting same error..also can't open gmail if i disbale the https filter in adguard.. adguard messed up https website for the firefox browser..what should i do?
 

avatar

Administrator
Staff member
Administrator
thanx for the reply..nothing in the chrome/ie..i did clean install,also delete profiles many time..still getting same error..also can't open gmail if i disbale the https filter in adguard.. adguard messed up https website for the firefox browser..what should i do?
So as I understand:
1. Everything is working ok if Adguard is enabled.
2. You see untrusted cert error if Adguard is disbled.
3. This error is in Firefox only

Looks like you use some other software which scans SSL (antivirus maybe).
This feature is broken in this software (root CA is missing in firefox cert storage).
Using Adguard fixes this issue because Adguard checks SSL certs using windows storage which is ok.
 

bakelal

New Member
So as I understand:
1. Everything is working ok if Adguard is enabled.
2. You see untrusted cert error if Adguard is disbled.
3. This error is in Firefox only

Looks like you use some other software which scans SSL (antivirus maybe).
This feature is broken in this software (root CA is missing in firefox cert storage).
Using Adguard fixes this issue because Adguard checks SSL certs using windows storage which is ok.

ah..i guess ur right..i am using KIS 2015 there is option to scan encrypted connection..
 
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