Frequent BSOD after installing Adguard for Windows

Discussion in 'Technical Support (AdGuard for Windows)' started by mywebid, Apr 22, 2019.

  1. mywebid

    mywebid New Member

    Joined:
    Apr 22, 2019
    Messages:
    1
    I have Windows 8.1 and after installing Adguard for Windows, I am encountering frequent BSODs (BAD POOL HEADER, KERNEL error etc.). This is happening once a day average. I am not using WFP driver. On analysis of crash dumps adgnetworktdidrv.sys is shown as culprit.

    Some more info:
    - It's a laptop with Samsung 860 SSD
    - Windows Defender is enabled. No other anti-virus
    - Laptop is put to hibernation multiple times a day.

    Attached are dumps.
     

    Attached Files:

  2. TheHasagi

    TheHasagi Quality Assurance / Support Commando Staff Member Administrator Moderator

    Joined:
    Mar 26, 2018
    Messages:
    1,431
    @mywebid

    Hello there,

    So if you are not using WFP then just try to enable this option and check again. I bet that this is the reason why BSOD is happening.
     
  3. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

    Joined:
    May 30, 2012
    Messages:
    4,215
    Are you using any antivirus/antimalware software? If so, what?