Google search is not working.

[2pac]

I tried stable latest version and 7.11 beta version.

When I disable Adguard, everything works perfectly.

But when it is active google search and other services are not working. Loading page keeps returning.

 

[Blaz]

Please try to disable DNS Protection.

 

[2pac]

Please try to disable DNS Protection.

DNS Protection is always turned off.

I reset the settings. Still problem not solved

 

[Blaz]

Please send a report via program's support dialogue which includes required information.

 

[AdrianH]

Was a resolution found for this, I have exactly the same issue? Need to disable AdGuard for Google searches to work.

 

[H3lper]

Was a resolution found for this, I have exactly the same issue? Need to disable AdGuard for Google searches to work.

Hello! Would you be so kind as to send a message right from the app, using the in-build Support button?

 

[Aydin]

@2pac @AdrianH @H3lper
Hi there! Could you please collect trace logs if possible and send them to devteam@adguard.com?
Instruction and the corresponding issue are available via this link. Thank you!

 

[AdrianH]

@2pac @AdrianH @H3lper
Hi there! Could you please collect trace logs if possible and send them to devteam@adguard.com?
Instruction and the correspondent issue are available via this link. Thank you!

@Aydin

I have submitted the trace logs via email as requested.

 

[donatom3]

Anything ever come of this. I have it on one pc only all the others running the same AV. It affects google searches and gmail. Gmail just comes up with a loading bar and never loads until i disable protection.

 

[AdrianH]

@donatom3

Yes, do the following:

In AdGuard, go to Settings --> General Settings --> Advanced Settings --> enable Use redirect driver mode.

This solved the issue for me.

 

[donatom3]

I'm running bitdefender gravityzone with EDR and found the issue was the Web Access Control module. All the other web protections work fine just web access control causes the issue.
Realized it by going to this article https://kb.adguard.com/en/general/https-filtering and when running the howsmyssl.com test "session support ticket" was listed as an issue. Disabling that one module had it marked as good and I don't even need to add it to my AV's exceptions.

 

[AdrianH]

I'm running bitdefender gravityzone with EDR and found the issue was the Web Access Control module. All the other web protections work fine just web access control causes the issue.
Realized it by going to this article https://kb.adguard.com/en/general/https-filtering and when running the howsmyssl.com test "session support ticket" was listed as an issue. Disabling that one module had it marked as good and I don't even need to add it to my AV's exceptions.

Yes, the issue is a compatibility issue between Bitdefender and AdGuard for

On my side, the choice was to either disable Bitdefender's (Total Security) search advisor, or change AdGuard to use the redirect driver. I chose the latter as nothing needed to be disabled then.