Informant Sync problems

Blaz

Moderator & Translator
Staff member
Moderator
What is exact error message? Ist HTTPs filtering for the App active? Are you using a specific DNA server?

I tried to login with gibberish Data and got correct error.
 

Glassertje

New Member
I only get a sync error. https filtering is off. I tried to login under syngronisation and select pi online. If you tried to login when adguard is enabled you get the message that the login isn't correct. See screenshot.

If you want I can give you my personal login via pm so you can test yourself.

Edit: The problem is only exist in local vpn mode.
 

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Chinaski

Support Marine
Staff member
Administrator
Moderator
@Glassertje
Hello there!

Tell me, do you have stealth-mode enabled?
The ultimate level of settings can sometimes interrupt authorization/synchronization in applications.
 

Chinaski

Support Marine
Staff member
Administrator
Moderator
Then let’s do the following:
- AdGuard > Settings > Advanced > Logging Level > Record All.
- Reproduce your issue.
- Note the time the error occurred and let us know.
- Don’t forget to return to the default logging level.
- Logs can be sent to me at PM
 
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