Intermittent browsing problems when running AnyDesk & Adguard

Discussion in 'Technical Support (AdGuard for Windows)' started by RichardBurt, Mar 11, 2019.

  1. RichardBurt

    RichardBurt New Member

    Joined:
    Mar 11, 2019
    Messages:
    1
    I'm trialling AnyDesk to provide remote support to customers and I'm finding that with Adguard and AnyDesk running I am losing the ability to browse the internet locally.

    If I uninstall Adguard then I can browse the web with AnyDesk running without any problems. With Adguard running the problems happened within a few minutes of starting a remote session.

    This happens when either connected to my router or using a phone as mobile hotspot.

    AnyDesk uses port 7070.

    Can I whitelist this app somewhere?

    Any suggestions?
     
  2. TheHasagi

    TheHasagi Quality Assurance / Support Commando Staff Member Administrator Moderator

    Joined:
    Mar 26, 2018
    Messages:
    1,431
    @RicahrdBurt

    Hello!

    Please, describe your schema with AdGuard & AnyDesk installed on your devices? (steps to reproduce)