iOS 14 Public Beta 3 AdGuard Pro No Internet

zYx

New Member
I updated my iPhone 11 Pro Max 13.5 to 14b3 today and it appears that when DNS Protection is enabled, I have no internet. So far it’s the only thing that is not working correctly on the new iOS.

can we expect an update soon? Or is there anything I can try to resolve this issue?
 

Chinaski

Support Marine
Staff member
Administrator
Moderator
Hello there!


AdGuard PRO is compatible with IOS 14 Public Beta.

Could you please reproduce the issue, collect the log (Settings > Send Feedback > Export Logs), and send it to me in PM?
 
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zYx

New Member
Same probleme.
I activate both protections : safari and dns (adguard dns).
Internet and Safari doesn’t work when I have wifi enabled. But it works when I m on 4g. I don’t understand why.
This is a bit random for me. Sometimes it works and now it doesn’t whether I’m on 4G or WiFi.
 

Chinaski

Support Marine
Staff member
Administrator
Moderator
Same probleme.
I activate both protections : safari and dns (adguard dns).
Internet and Safari doesn’t work when I have wifi enabled. But it works when I m on 4g. I don’t understand why.
It will also be useful if you collect and send a log after the problem has reappeared.
 

Chinaski

Support Marine
Staff member
Administrator
Moderator
Here is a link to a task that is dedicated to the issue you have encountered.
Thank you for the information. It will help us understand the causes of the issue and contribute to solving it.
 

zYx

New Member
Hello again!
Tnx for information provided.
Il pass archive to the developers.
This isn't affecting iOS 14 only. My wife is still on 13.5.1 and we were not able to use FaceTime what so ever for the past several weeks.

My internet is playing up still with AdGuard Pro. I have to have it disabled otherwise it's causing massive issues for me.

Any news on logs we sent in? (FYI it seems like my logs were never downloaded from the link I provided)

I have just tested several different scenarios and it always comes down to AdGuard blocking FaceTime calls.

Please advise.
 
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