iOS cannot be installed to iPhone and iPAD

Aslakki

New Member
I don't understand how iOS license gets installed that it shows up in my Adguard account.
I bought a family license and installed w10 and android without any problems and they appear in my account.
Why iOS is asking to buy a Premium license all the time, what premium?
How do I enter my iOS family license key which is the same for everyone.
Damn how confused!
Now I need good clear installation instructions, not those on the Adguard site, they are not helpful,
who could help me?
 

Chinaski

Support Marine
Staff member
Administrator
Moderator
@Aslakki
Hello there!
In order to activate the premium features you need to open AdGuard settings:
About > License > Right top corner (Login).
 

Aslakki

New Member
I can't log in. Says incorrect email or password.
I signed in for the first time with Google Authentication.
Is this a problem now?
 

Chinaski

Support Marine
Staff member
Administrator
Moderator
You're sure you have a "free" license? Tried to enter your login and password manually?
 

Aslakki

New Member
What you mean free license?
I bought a family license which can be installed 9 pcs so I got a free license then...or....?
 

Chinaski

Support Marine
Staff member
Administrator
Moderator
I meant an "unused" license.

Pretty strange behavior. Are you sure that the data you enter is correct? Please, send me your email address to PM.
 

Blaz

Moderator & Translator
Staff member
Moderator
24/7h support is available via email.
For PM click on his name and then on Start conversation.
 
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