Issue with AdGuard 6 and accessing office 365 through my College

[Johnathonm]

Hi,

I am running into an issue Adguard 6 and, through my college, accessing Office 365.

I am assuming that they are using some sort of cross site authentication between their site and office 365. When I have adguard enabled my credentials don't seem to carry over to the Office 365 site. It asks me to login with my college credentials, then it takes me back to the main portal site. I click office 365, and it repeats the process.

What data can I collect or supply to help you guys troubleshoot the issue? As it stands, when using the college portal to gain Office 365, with Adguard enabled, I cannot use the service. When Adguard is disabled the site to site cross authentication and transition works without issue.

I have tried this on several browsers, without plugins, just adguard either on or off, and when it's on, still have the issue.

Please advise and thank you.

Johnathon

 

[avatar]

I've alerted @Alex302 about this issue, should be resolved soon.

 

[Alex302]

Johnathonm, can you try without filters? Stealth Mode is enabled(what options are enabled?)
I don't have an account(it is not free), so I can help you via TeamViewer.

 

[matthewjmansfield]

This is a known issue: if you use any apps like AdGuard or similar content blockers, you need to turn them off, sign into Office 365, and then you may turn the content blockers back on. I don't use any adblocking software.

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[Alex302]

This is a known issue: if you use any apps like AdGuard or similar content blockers, you need to turn them off, sign into Office 365, and then you may turn the content blockers back on. I don't use any adblocking software.

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Please send report using AdGuard or describe steps to reproduce and your config.