Latest AdGuard causing IE11 to hang .

Discussion in 'Technical Support (AdGuard for Windows)' started by Kool, Feb 8, 2015.

  1. Kool

    Kool Member

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    Hello
    Been using Adguard for a while now and have had no issues , but after updating to 5.10.1190.6188 , IE 11 has been slow to load some pages and even crashes sometimes and has to restart.
    If Adguard is disabled, everything is fine again .
    Running Norton Internet security , but always have been and never had a problem before the latest update to Adguard . Windows 7 64 bit . no other security software.
    Thanks .
     
  2. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

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    Hello! Do you use WFP or TDI network driver? You can check it in 'Settings - Network' inset. We recommend to use WFP driver when using IE.
     
  3. Kool

    Kool Member

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    Thank you Vasily , I will try that and see if it helps . WFP was unticked , I will tick and reboot . Changing the driver will not interfere with my VPN ( privateinternetaccess) will it ? Thank you
     
  4. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

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    It shouldn't. Normally Adguard won't interfere with any program that is not added to it's filtration list (Settings - Browsers). So each case when it actually (rarely) happens is considered separately.
     
  5. Kool

    Kool Member

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    Actually it did interfere with PIA ( PrivateInternetAccess) After disconnecting from my VPN the killswitch no longer works with WFP :(
     
  6. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

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    Can you describe the killswitch feature a little bit please? What exactly it does and how did you find out it is not working anymore?
     
  7. avatar

    avatar Administrator Staff Member Administrator

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  8. marzametal

    marzametal New Member

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    I experience keyboard lag when typing in text boxes to post on various forums. Oddly enough, as I type here, there is no lag at all? What the... maybe it comes down to the type of forum? I see this one is powered by vBulletin. The other website (malwaretips.com uses XenForo) keeps typing in the text box even after I stop stroking keys. Another website that I frequent (wilderssecurity.com) also makes use of XenForo, and laggy there as well. I just tried a phpBB forum (cryptostorm.org) and experienced no lag!

    Wow, there must be something going on with XenForo... I am glad to know that it is not an AdGuard problem... (re-activates some filters).