Latest version on w10 stops browsing for me

Discussion in 'Discussion (Beta Versions)' started by Arreboy, Aug 12, 2017.

  1. Arreboy

    Arreboy New Member

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    Hi.
    Adguard has worked very well for me, but now the latest version stops browsing all together (sometimes and after some minutes of use).
    Haven't evaluated it very much yet, but definitely annoying so far.

    After exiting Adguard the process doesn't stop and takes 16% CPU untill I kill the process.
    Then browsing starts working again.

    I use w10 1703 15063.540.
    System is a i7 3770k/16GB/SSD/GTX1070.
    Adguard is 6.2.390.2018

    Any advice?
    Thanks.
     
    RED-404 likes this.
  2. Cool_Nick_Name

    Cool_Nick_Name Beta Tester

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    What filters are you using? And any active userscripts?
     
  3. Arreboy

    Arreboy New Member

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    Adguard: English, Spyware, Social media filter, Filter unblocking useful ads, Russian filter, German filter, Dutch filter
    EasyList: EasyList Italy, Norsk adblockliste, Wiltteri
    Other: Adblock Warning Removal List
    Fanboy's Swedish

    User Filter: just a few Swedish sites where I have disabled filtering.
     
  4. c-v

    c-v New Member

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    Hi,

    I'm experiencing the same issue on my system running Windows 10. Chrome hangs, Adguard CPU utilization spikes to 20% and stays that way until I kill it. If I disable Adguard before launching Chrome, browsing works as normal. This wasn't happening with the previous beta, and I updated to the new release last night. I'm running just the Adguard English filter list with nothing else.
     
  5. dja2k

    dja2k Beta Tester

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    I can confirm the same on Win10 with Chrome. Never had this issue before and for me kills any internet connection until I kill all Adguard processes.
     
  6. Tormentor

    Tormentor New Member

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    Hi,

    signed up for this problem.

    I can confirm this issue and exact behavior on 2 windows 10 machines. Latest beta 390. After start of chrome, adguard service starts consuming CPU time (around 20%) and chrome hangs. Same behavior also for other browsers.
     
  7. Arreboy

    Arreboy New Member

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    Had to uninstall, became worse. Will check back in a few weeks and try new version if available.
     
  8. c-v

    c-v New Member

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    I uninstalled and reverted to the stable version for now. Do the devs require any additional information to debug or reproduce?
     
  9. GollyJer

    GollyJer New Member

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    Same here. The August beta completely breaks browsing on Windows 10. Rolled back to the July beta and everything works fine.
     
  10. Arreboy

    Arreboy New Member

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    Where can I find july beta?
     
  11. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    Previous versions are here, you'll likely have to uninstall first.

    https://github.com/AdguardTeam/AdguardForWindows/releases

    I'm using Windows 10 here, and I haven't encountered any issues with the latest beta. The devs will probably need logs of this issue to see what's happening.

    Just wondering, is it broken on just HTTPS sites? Does it work fine on plain HTTP sites? If it's just HTTPS sites, that *could* be related to the strong key exchange being used (looking at the release notes for a possible reason).
     
    Arreboy likes this.
  12. Tormentor

    Tormentor New Member

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    It's not related to https, it's not working in general. After boot up and opening chrome for example, the ad guard service starts consuming 20% of CPU time and chrome isn't responding at all before it crashes. But this is also the case for other browsers. This only happens with beta 390. I tested on a german and english x64 windows 10 on two different machines with latest patch level.
     
  13. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    Yeah, definitely not seeing this.

    @vasily_bagirov and @avatar you'll probably want to dive into this one.
     
  14. c-v

    c-v New Member

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    yea, in my case it also hoses the browser completely w/high cpu utilization.
     
  15. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    Just wondering, what kind of CPU do you have?
     
  16. c-v

    c-v New Member

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    One affected machine is an i7 4770K and the other is an i7-7500u
     
  17. Arreboy

    Arreboy New Member

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    Works normally with July beta, as expected.
    I'm also pretty sure that AdGuard August breaks even without opening any browsers.
    I was seeing the issues with high CPU, process not dying when exiting Adguard and process starting (and breaking) even after killing it, directly after boot with no open browsers.
     
  18. Tormentor

    Tormentor New Member

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    I'm using

    Intel Core i5 3570K

    Intel Core i5 6300U
     
  19. dja2k

    dja2k Beta Tester

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    Don't think this is CPU related but I am using an i5 2500k
     
  20. The Commissioner

    The Commissioner New Member

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    Can you guys try switching the driver type, just for testing purposes and see if it's the driver that's the culprit?
    I'm assuming since you guys are on Windows 10, you must be running WFP driver, switch to TDI and don't forget to restart the system.
    Also it would help if you could mention the AVs/security programs that you are using.
     
    Last edited: Aug 18, 2017 at 5:28 AM