Licence on ios

Azie

New Member
Hi, I just purchased the combination PC+phone license. How can I activate it for my iphone? Because if I go to the AppsStore, I need to pay for the pro license which is I already paid for it. Thanks :)
 

avatar

Administrator
Staff member
Administrator
Oh, that's bad, mobile license covers only Android currently and I thought it should be clear from the license page contents.

Could you please contact our support service (support@adguard.com)?
They'll either provide you with a promo key for AppStore or make a refund.
 

sidspacewalker

New Member
Oh, that's bad, mobile license covers only Android currently and I thought it should be clear from the license page contents.

Could you please contact our support service (support@adguard.com)?
They'll either provide you with a promo key for AppStore or make a refund.
Hey I'm afraid I'm facing the same issue. No doubt there will be others!
 

avatar

Administrator
Staff member
Administrator
Hey I'm afraid I'm facing the same issue. No doubt there will be others!
We can't change iOS app activation process quickly, so, for now, we'll make it clearer on the purchase page, that the license key won't work on an iOS device.

It'll take some time as everybody is on vacation until the next week.
 

sidspacewalker

New Member
We can't change iOS app activation process quickly, so, for now, we'll make it clearer on the purchase page, that the license key won't work on an iOS device.

It'll take some time as everybody is on vacation until the next week.
Hey, hope the team is back! Has there been any progress on this?
 

vasily_bagirov

Administrator
Staff member
Administrator
@sidspacewalker hi! The team is certainly back, and we are discussing the possible new layouts - provided your question was about more clear ways to describe Mobile and Premium licenses.
 

Gleb

New Member
Have same trouble.
I have perpetum license but cannot use it on my ios device.
Licence registered on my email
 
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