MacOS AdGuard 1.5.8 not working w/ Chrome 70.0.3538.35

S

Sean Murray

Beta Tester
I have AdGuard installed on my Macbook Air (running Mojave 10.14.1 beta), and it does not appear to be working with the latest Chrome version on the beta channel. I double checked that it was on the list of filtered applications, but it still isn't working. Any suggestions on how to troubleshoot further?
 
M

myMoon

Guest
@Sean Murray

Hello!

Does this problem exist with Safari browser? Do you have any anti-virus programs installed on your MAC?
 
S

Sean Murray

Beta Tester
TheHasagi said:
Does this problem exist with Safari browser? Do you have any anti-virus programs installed on your MAC?
Click to expand...
It appears to be working fine in Safari. The only thing close to an anti-virus program that I have installed is Malwarebytes, and it was installed remotely by my IT department (it is a work computer). My user account on the MacBook does have admin access though in case that was an issue.
 
S

Sean Murray

Beta Tester
TheHasagi said:
Can you add AdGuard to the exception list of Malwarebytes and try again?
Click to expand...
Unfortunately, I do not have access to Malwarebytes settings. It is the one app that was installed remotely on all computers, and all I can do is start a scan from the menubar icon.
 
M

myMoon

Guest
@Sean Murray

Can you try it with Google Chrome Version 69.0.3497.100 (Official Build)?

You need to ask your IT department if it is possible to add AdGuard to the exception list of Malwarebytes.
 
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