Massive Internet Slowdown since today

Discussion in 'Technical Support (AdGuard for Windows)' started by DanMagicSausage, Jun 13, 2018.

  1. Alex12

    Alex12 New Member

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    Thanks for the explanation. I had assumed the local interception didn't involve DNS lookups.
     
  2. Kashine

    Kashine New Member

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    I am having the same problem. I use windows 10
     
  3. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    Do you use any antivirus? If so, what? Does updating to the AdGuard for Windows 6.3 beta help?
     
  4. DanMagicSausage

    DanMagicSausage New Member

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    I just got the newest non beta labeld version on GitHub. For now it works fine, but some websites still ned manual exceptions since AG blocks logging buttons or redirect forward after loggings.
     
  5. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

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    Can you report these websites by selecting "Report a website" option in AdGuard Assistant (the round icon in the corner of the page) while you are on the problematic pages?
     
  6. mariya dems

    mariya dems New Member

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    Updating to version 6.3 beta solved the problem
     
  7. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    6.3 is now in the stable channel.
     
  8. EvilPeppard

    EvilPeppard New Member

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    For me, Twitter.com has become unusable. I use the latest version of Chrome on Windows 10, 1803. I am using Symantec antivirus.

    I cannot even click the AdGuard icon to pause monitoring on the Twitter.com page. Everything is totally hung up, even after updating to 6.4 beta. I previously was on 6.2 non-beta.

    EDIT: If I disable protection from my taskbar, Twitter.com operates normally.

    EDIT 2: Actually, nevermind. Twitter.com still is not working correctly, even with AdGuard protection disabled, so it must be something else.

    You can disregard this post for now.
     
    Last edited: Sep 7, 2018
  9. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    I've noticed Twitter and Facebook having terrible performance issues with Google Chrome (without AG or any adblocker) these days.
     
  10. EvilPeppard

    EvilPeppard New Member

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    Yeah, I cannot even use Twitter in Chrome, and Chrome is my preferred browser. I will just stick to the Twitter app on my phone for now.

    Thanks for the reply.
     
  11. johnjamesthe3rd

    johnjamesthe3rd New Member

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    I have windows 10 1803 and Adguard 6.3 and this extreme slow-down as well. Many times the web page just times out.

    Then I tried disabling my Bitdefender free edition and everything is back to normal. I'm not sure what changed or who's to blame but anti-virus in general seems to cause it.

    For now I will just exit Adguard and use ublock extension with chrome and Bitdefender AV turned on. It works perfectly.
     
    Last edited: Sep 17, 2018
  12. freshhh

    freshhh Active Member

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    confirmed
    W10 x64 fully updated
    no antivirus running
    ony happening if AdGuard is used
     
  13. ram1220

    ram1220 New Member

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    Yea. I am seeing it now too. I am using the latest Firefox as well as Eset NOD 32 Antivirus. Web pages take forever to load with Adguard enabled.
     
    Last edited: Sep 28, 2018
  14. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    Does it work better if you disable the Scan SSL feature in NOD32? If so, it could be another antivirus incompatibility.
     
  15. ram1220

    ram1220 New Member

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    No it does not. In fact I have completely disabled NOD 32 and the internet is still slowed to a crawl. I don't think it's another antivirus incompatibility. If I reboot my computer without Adguard I do not get the internet slowdown. For now I am going without Adguard and just using an ad blocker extension with my browser. No slow down anymore as others have reported too.