New internet provider + losing connection

[Toto]

Hey,

I previously got a new internet provider. Sometimes (2 out of 3) I can't access some sites, not specific sites but randomly. When I disable AdGuard then everything is OK and when I turn AdGuard back on then everything is back to normal. It only happens when I turn on my PC.

Can someone please help me?

 

[Chinaski]

Hello Toto!
Please specify in all browsers this problem is reproduced?
Do you use antivirus software or a VPN?

 

[Toto]

Hello Chinaski,
I'm using Chrome and Kaspersky.

 

[Chinaski]

Try to switch on Filter localhost in advanced settings.
Also, you need to add AdGuard to exclusion in Kaspersky settings.

 

[Toto]

I enabled Filter localhost. I will see if this will fix my problem.

I don't see how Kaspersky can fix my problem. The problem occurs when AdGuard is enabled.

 

[Chinaski]

In some cases, the Kaspersky anti-virus may interfere with the correct operation of the AdGuard application.
Therefore you need to exclude this application from filtering.

 

[Toto]

Neither option helped

 

[Chinaski]

Okay, then switch the logging level to debug.
Reproduce your issue
Export the log files and sent them to PM.

 

[Toto]

OK. Thank you. I will do that.