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Discussion in 'Technical Support (AdGuard for Android)' started by Chris Albanese, Jun 5, 2018.
I found the option "always on VPN" yesterday actually and now Adguard stays active.
Strictly speaking, my problem isn't that Adguard stops blocking ads. My problem is that Adguard is becoming disabled and has to be manually re-enabled, throughout the day.
OnePlus' update to Android 9 (Pie) has caused Adguard to stop functioning, on my OnePlus 6. The new "Always-on VPN" setting allows me to get a notification when Adguard is off, which is helpful. But I've set about trying to diagnose a permanent solution. I'm now on the nightly build, which is still producing the notification that Adguard is off.
pref.vpn.disable.reconfigure is already enabled.
Watchdog is set to 10.
Adguard has always been set to "Don't optimize" battery optimization.
Adguard is now "locked" into recents
Normally, I have Adguard notifications off, but I've turned them back on, until I figure out a better solution.
Are there any other ideas, as I see if any of these settings will cause a fix?
Does it mean that AdGuard has disappeared from the "Recent tasks" menu or the protection is turned off after a couple of a time?
Try to use this article to solve the problem and let me know if your problem is solved.
Without locking Adguard into 'Recent tasks,' I have found Adguard eventually becomes disabled. In Android 9, I can designate Adguard to be an 'always-on' VPN. That way, when Adguard becomes disabled, I get a notification saying the always-on VPN is now off.
Over the last 24 hours, I have pretty much confirmed that, if I lock Adguard in 'Recent tasks,' it does not become disabled.
This article offers three solutions. One is to lock Adguard into 'Recent tasks.' Another has to do with battery optimization. The third is to designate Adguard as an 'always-on' VPN. For me, it was locking Adguard into 'Recent tasks' that appears to have provided the fix to my problem. Even when Adguard was set to 'not optimize' battery optimization, it could become disabled, if it were not locked in 'Recent tasks.' It looks to me as though the only thing I get, for setting 'always-on' VPN is a notification, should the VPN become disabled.
This is a feature of Oxygen OS and can't be handled from our side. It's fine if locking AdGuard in a Recent tasks menu helps.
Locking adguard also seems to have fixed this problem for me. Thanks Mark for testinh it out.
All Same issues for me, randomly just vanishes from notification (disables AdGuard & my Internet till I manually re enable)
This happens multiple times 'per day'
But I've noticed AdGuard doesn't even stay as 'Don't Optimise' in the battery optimization settings either on the OnePlus 6 on the latest android 9.0
Ive tried everything I can think of to get my AdGuard To stay on 24/7 & it just won't.
I got support responses claiming it to be a Oneplus 6 issue, but before I got this phone I got support responses claiming it was Sonys issue for my XZ Premium. Hmm.
Whilst on mobile data I use a VPN app
Adguard is set to root (automatic)
All notifications are enabled
I'm using latest nightly it's set to 10s interval to check running service.
In 'Low Level Settings', I have the following 2 options ticked:
It's the only app on my phone that refuses to stay on & enabled in the background, my vpn app status there, even when I've tried antivirus software (which I now don't use) - that always kept running to.
Really frustrating, I really like my AdGuard Premium, one of my favourite apps, but it's becoming an annoyance as when it disappears it shuts off my Internet too & this can happen 5-10 times every day.
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