Purchased license key is shown on the thank you page already.- Upon purchase, the key is automatically generated on-screen so the user can obtain it just in case e-mails aren't being received. Perhaps keys can become physical files (encrypted to prevent abuse, of course) which can be downloaded immediately after purchased and imported into Adguard to activate? Security to prevent misuse/piracy for such a measure, obviously, would be the top priority and hurdle for this.
Of course we have a support team. But at the moment we have rather bad SLA for english tickets - more than 2 days.- Hire somebody to take care of tickets (at least on the US/English side of things), etc. - things like that so at least somebody is on 'duty' to take care of issues.
Thanks.Purchased license key is shown on the thank you page already.
Of course we have a support team. But at the moment we have rather bad SLA for english tickets - more than 2 days.
The real cause of this situation is the speed of our support team. I see the ticket from max2 and it is still open.
Bad, very bad(. But we will change it soon.