Pictures don't always load or stop loading in Facebook app

Discussion in 'Technical Support (AdGuard for Android)' started by ecvogel, Jul 10, 2018.

  1. ecvogel

    ecvogel New Member

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    Jan 27, 2016
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    When I scroll through my feed, the pictures stop loading. As soon as I turn off AdGuard, the pictures load fast. I have had issues with comments but its rare.
    It happens on both devices.
    Pixel XL Android 8.0.1
    Asus ZenPad 3S 10 Android 7.0.0
     
  2. TheHasagi

    TheHasagi Administrator Staff Member Administrator

    Joined:
    Mar 26, 2018
    Messages:
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    @ecvogel

    Hello!

    What filters are installed and DNS in use?
     
  3. ecvogel

    ecvogel New Member

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    English, Spyware, social media, filter unblocking search ads and self promotion, mobile ads.
    ATT Uverse DNS
    Thanks
     
  4. gustms

    gustms Member

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    I had similar problems with Instagram when I added "graph.instagram.com" to my user filter. Removing it fixed for me.

    Therefore, please check if you have "graph.facebook.com" in your user filter list. They might cause similar problems, maybe.
     
  5. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    I'd go into AG for Android's Apps Management and disable filtering for the Facebook/Instagram apps, since AG for Android can't filter/remove ads from those apps anyways.
     
  6. ecvogel

    ecvogel New Member

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    OK thanks I unchecked all three. Let's see how it goes
    Can I leave any checked
     
  7. ecvogel

    ecvogel New Member

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    Jan 27, 2016
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    My user filter is empty I would prefer just letting a domain through than a whole all as tracking stuff won't be blocked. Do I need special code to add it Or whitelist it under websites
     
  8. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

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