Problems with mega?

[Bluscream]

Didn't knew this was such a huge thing but mega.nz does not work for me in any browser for any platform while having adguard running.

P.S. i sent a report via the app including the thread url.

 

[Alex302]

Not reproduced.
I hope you did not clear HTTPS exclusions list?

 

[Bluscream]

Of course not

**User ID**: 1324000
**Subject**: [MOBILE] [Adguard for Android] Custom

 

[Alex302]

Pleasetry to add this domain to HTTPS exclusions and restart protection:

eu.static.mega.co.nz

 

[Bluscream]

I added it and restarted but still the same error

 

[Bluscream]

The mega apps for windows ans android work fine tho

 

[vasily_bagirov]

@Bluscream can you provide more information on your Adguard settings? What filters do you have enabled on each of the platforms you use Adguard for, for example. Does disabling all filters but leaving protection up solve the issue or not?

 

[Bluscream]

@vasily_bagirov isn't that included in the "system report" already?

 

[vasily_bagirov]

isn't that included in the "system report" already?

sure, but this only reflects your Android settings. As far as I understand, you have the same problem on other platforms as well?

 

[Bluscream]

i sent one from my pc with the text "ignore this", sadly ag for windows does not return the helpdesk userid anywhere ._.

 

[avatar]

@Bluscream check that mega.co.nz is in HTTPS filtering exclusions.

Also I am confused a bit, do you have this issue on Android only or on Windows as well?

 

[Bluscream]

On both platforms

 

[avatar]

Ok then, let's sort this out on Android first.

Please collect the full log:
https://kb.adguard.com/index.php?/Knowledgebase/Article/View/49/9/collecting-a-full-log-on-adguard-for-android

If you send it via app, please PM me email you've entered.

 

[vasily_bagirov]

@Bluscream I am not aware, have you sent the log to avatar yet? Was there any progress with this issue?

 

[Bluscream]

I have sent logs from both devices, email is always XXX

 

[Blaz]

Modified your post to avoid spam to your address. Admins/mods can see the email address via History button.

 

[avatar]

I have sent logs from both devices, email is always admin@timo.de.vc

Hm, Android log is not of the "record everything" level, so it is not very helpful

 

[Bluscream]

@Blaz my mail is still visible when hovering above the X also i'm not afraid of spambots, I have good filters

@avatar can you precise what you mean?

 

[vasily_bagirov]

@avatar can you precise what you mean?

You need to change 'Logging level' to 'Record everything' before reproducing the problem. This option can be found in 'Advanced settings'. Then reproduce the problem and send logs again - just don't forget to switch logging level back to default afterwards.

 

[Bluscream]

Okay so i was about to create the log everything stuff and it seemed they changed the way the website works on mobile devices. First time i've seeen this