Protection is paused until the other VPN app finishes its work

Discussion in 'Technical Support (AdGuard for Android)' started by Mark Swallow, Feb 9, 2018.

  1. Mark Swallow

    Mark Swallow New Member

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    I just this week started receiving the subject notice and adguard has now stopped.

    I am still on the January 5, 2018 Security patch for Android version 8.1.0 on a Pixel 2 (not XL). This app has been working fine up until this week.

    I've noticed that I can enable and it will be fine until I suspend. When I resume, I get the subject notification.
     
  2. vasily_bagirov

    vasily_bagirov Administrator Staff Member Administrator

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    @Mark Swallow this message appears whenever AdGuard detects another VPN. As you probably know, only one VPN can be run on Android at a time, so AdGuard disables the protection when another VPN is detected.
     
  3. Mark Swallow

    Mark Swallow New Member

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    Well, so that's what the message says ... any idea on how to find what the other VPN is?
     
  4. UMX

    UMX Member

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    Rly? Settings | VPN ;)
     
  5. Mark Swallow

    Mark Swallow New Member

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    Yes, I'm sorry .... dumb user here ... thanks for the info!
     
  6. UMX

    UMX Member

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    easy, dude. As all these 'experts' I've got my very own (other) shortcomings...
     
  7. Mark Swallow

    Mark Swallow New Member

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    no worries!! I was serious in saying thank you!