PSA: AdGuard breaks setting up Ring Doorbell

[TitaniumMoon]

Luckily turning AdGuard off temporarily fixes this, but something in AdGuard is blocking what is required to set up a Ring Doorbell.

If AdGuard is able to, there should be a note saying to turn it off temporarily while setting up devices.


That being said, after the device is set up and done, turn it back on as Ring is sharing data with Facebook and AdGuard can block that.

 

[Chinaski]

@TitaniumMoon
Hello there!
I'd like to ask you to gather the log files:
- AdGuard > Settings > Advanced > Logging Level > Record All.
- Reproduce your issue.
- Note the time the error occurred and let us know.
- Don’t forget to return to the default logging level.
- Archive can be sent to me at PM.

 

[Chinaski]

@TitaniumMoon
Hello again!

Can you try to completely switch off filtration for ring doorbell (Apps Management)?
Any changes?

 

[TitaniumMoon]

@TitaniumMoon
Hello again!

Can you try to completely switch off filtration for ring doorbell (Apps Management)?
Any changes?

Hi, when filtering is off ring setups just fine