[resolved] AdGuard Assistant Not Displaying On Many Pages After Updating To v5.10

Discussion in 'Technical Support (AdGuard for Windows)' started by Joe, Aug 24, 2014.

  1. Joe

    Joe New Member

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    Apr 14, 2014
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    After updating to new v5.10, the Adguard Assistant is not displaying on many websites. It shows on my home page Google but when I go to another page, for example The New York Times website, it disappears. And yes, I have use Adguard Assistant in the settings on.

    I did a reinstall using the repair feature but it made no difference.

    I reset all settings to default but it made no difference.
     
    Last edited by a moderator: Aug 24, 2014
  2. Alex302

    Alex302 Filters Developer Staff Member Administrator

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    Jul 20, 2012
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    I don't have this problem on NY Times http://screencast.com/t/StASIsXL
    Can you make a list of few sites with this problem?
    And try to uninstall, delete folder C:\ProgramData\Adguard(if Win7/8) and install again.
     
  3. Boo Berry

    Boo Berry Moderator + Beta Tester Moderator

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    Works fine here too.
     
  4. Joe

    Joe New Member

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    Apr 14, 2014
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    Uninstalling completely then reinstalling using the installer from the Adguard website fixed the problem. Thanks Alex302 for helping me with this, I appreciate it.