[resolved] British Telecom site broken

Discussion in 'False Positives' started by JWW, Jul 10, 2014.

  1. JWW

    JWW New Member

    Joined:
    Jul 3, 2014
    Messages:
    26
    Hi,

    Problem with this site - http://home.bt.com/ - none of the menu 'headers' in the blue bar at the top of the page respond when clicked...

    ...and this one - https://signin1.bt.com/login/emailloginform - Hitting the 'Login to Email' button gets no response.

    Problem is instantly solved by whitelisting both sites.

    Thanks.

    (Chrome Extension - latest version in latest stable Chrome)
     
  2. JWW

    JWW New Member

    Joined:
    Jul 3, 2014
    Messages:
    26
    UPDATE: Occasionally I can get the home page buttons to work but the email sign-in page does not. Disabling the spyware and tracking filter solves the problem. I will stop using that filter for the time being (sadly) - at least until there is the ability for the user to control what is being blocked as issues like this are extremely frustrating and take too much time to resolve. I need a usable Internet!
     
  3. Nameless

    Nameless Beta Tester

    Joined:
    Mar 19, 2014
    Messages:
    731
    Open adguard goto Settings uncheck activate most appropriate filters automatically then disable russian filter and spyware filter for now, im sure avatar will sort it out, iv tried and hitting a brick wall.

    This seemed to fix the menu bar, couldnt check emails i refreshed the page 3/4 times without issues thoguh.

    edit: Please enter your email address. < gues email is working now.
     
    Last edited by a moderator: Jul 10, 2014
  4. avatar

    avatar Administrator Staff Member Administrator

    Joined:
    Oct 26, 2010
    Messages:
    12,896
    Added to spyware filter:
    Code:
    @@||scorecardresearch.com$domain=bt.com
    @@||google-analytics.com$domain=bt.com
    @@||britishtelecom.112.2o7.net^$domain=bt.com
    
    Please check it.
     
  5. JWW

    JWW New Member

    Joined:
    Jul 3, 2014
    Messages:
    26
    Seems OK now. Thanks.