[Resolved]Issue accessing some websites

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hairygeek

New Member
Hello,

I've installed AdGuard for Mac (on a MacBook Pro) and I face a strange issue.
My Internet is OK (fiber connection, ethernet and wifi working fine).

Sometimes, when accessing Reddit (www.reddit.com) or Le Monde (www.lemonde.fr), or even Google (when I open a new tab and type a search query in the address bar), the browser says that the server is not reachable ("Unable to find the server"), as if I have no connection. I must refresh the page serveral times for the website to load.

Sometimes, the sites loads but the pictures don't.
I've tried uninstalling and reinstalling AdGuard, it didn't help.
What else can I try ?
Thanks.

I've also installed AdGuard for Android, and the same websites load fine.
 

Chinaski

Support Marine
Staff member
Administrator
Moderator
@hairygeek
Hello there!

The issue most likely consists of one of the filters or stealth-mode settings.
Please specify which filters you have enabled.
Do you use a third-party antivirus or VPN service on your MAC?
 

hairygeek

New Member
Thanks for the quick reply.
I don't have any VPN or antivirus on my Mac.
Enabled filters are : AdGuard English, I don't care about cookies, and AdGuard French.
 

Chinaski

Support Marine
Staff member
Administrator
Moderator
Did you try to disable stealth-mode?

What browser do you use, are there any third-party extensions installed?
 

hairygeek

New Member
Hello and thanks for replying.
I have reinstalled AdGuard and there are no issues since. Everything is working as it should !
 
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