[Resolved]No shield in the browser

[giuseppe]

hello to every one
I just install a version
Adguard.nightly.dmg

before was
adguard 2.0.4.552
of course my is a MaC
to be precise
MBP 17 A1297 OSX 10.11.6
the problem of previous version was on SAFARI (9.1.3 ) or FIREFOX ( 62.0.3 )
I was not able to see the shield and add from the browser the page or part of it at the filter !

now after the installation I still have the same problem !
No shield comes un after luncing ...not before not after ...
I try to open firs app Adguard then browser nothing !
first browser then the app ..... nothing !
but does really mater for me ...I guess you guys are you using recently OS ...

take care
G

 

[Blaz]

On which site do you not see the Assistant? Is it activated in the settings?

 

[giuseppe]

Hi there
Thanks too keep in touch
I will back to you later
To confirm my reply
But as far as I can remember
No shield in any site
Plus not in Firefox or default Safari!
And I do not remember to see on/off shield in settings!!!
But for sure Adguard it is activate ( green )
And blocked many site and save few Mb...

I will send you the report of my beta zip file ok?
Take care
G.

 

[Chinaski]

@giuseppe
Hello there!

Please try to completely reinstall the application using the "advanced" instruction.
Then clean browser cookie - and if the situation is not changed, logs came to me with a personal message.

 

[giuseppe]

Hi ok
thanks
doing now

 

[Chinaski]

@giuseppe
https://www.wickedlysmart.com/hfjsconsole/
In Logs, there was no information which would explain the absence of the assistant AdGuard.
You should update your browsers and collect the console log

 

[giuseppe]

hello there Thanks
Just send full log to developer ... I'm not sere ....
forum@adguard

with some screenshot and full log
works in new Firefox but Safari it is off

thanks
I guess is over

 

[Chinaski]

@giuseppe
You should update your Safari Browser and check again. Any changes?

 

[giuseppe]

Hello
I cannot update only safari
I must migrate to next OS X version
My laptop doesn't allowed me !
This is my last chance!
I'm moving to Firefox till better days
But I will try tomorrow to see in some forum what I can actually do to make it works
Thank you again
G.

 

[giuseppe]

RESOLVED

finally i was able to update
Safari 11.1.2

2.0.6..560 works perfectly now on OSX 10.11.6

thank to all the teem for made this possible

 

[Chinaski]

@giuseppe
Great to hear it!